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"Very convenient location. Essentially it is part of the very extensive railway station making travel much easier. However the hotel obviously once was a palatial building but now is badly in need of a major renovation and update. Enjoy the history but the royals have moved out."

"Clean + friendly staff + good for families "

"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"Great location ,great hotel , very Grand !"

"A very well maintained and run hotel, quirky and fun. Really central to town."

"Great location and lovely breakfast. Air con not working in the room, reported it and manager came and reset it, worked for 10 minutes and broke again. Too noisy outside to have the window open. Reported our disappointment on check out and ignored. Recommend for location but ask for a room river side. "

"Such a majcal stay will definitely be booking and going again"

"Very clean staff lovely people breakfast very good"

"Great location and reasonably comfortable but the rooms need attention. The bathroom was cramped and outdated, the shower was poor and the extractor fan didn’t work. There was no air conditioning in the room and the windows only opened sufficiently for a little ventilation. A fan is provided however. The bar and adjoining lounge was lovely - it was very picturesque with the river view."

"The staff is great but they did a very bad job planning for their remodeling project of the lobby. Our entire stay there were constant banging and drilling that could be heard everywhere in the building make it very uncomfortable to have a nap or rest in the room in the middle of the day, or even sleeping in. The location is great, the staff is very friendly and the breakfast was also nice. They tried to make it better by giving everyone drink vouchers but that didn’t really improve the...

"Great location, friendly staff and clean rooms"

"Very comfortable stay. The staff was great. Easy to check in and able to store luggage before check in. Beds were comfortable and the breakfast options very good. Easy access to Waverly station."

"We stayed here a few times now and always been great. Staff are always nice and willing to help. Little thing was main meal wasn't good but can't knock our stay, can't be perfect all the time. I would recommend it to stay here "

"The whole experience is fantastic, I highly recommend staying at The Churchill Hotel location Room, Service, Food, everything is just more then perfect, and the staff the very best!!"

"Spacious and clean rooms. Staff were friendly and helpful. Breakfast was varied and excellent"

"Was a little small very tidy and everything to hand x did have strong smell off dogs x but lovley location x"

"Haben dort eine Nacht verbracht. Das Zimmer war sehr gut und groß. Parkplatz am Hotel relativ teuer aber ok"

"Good location 15 mins walk to centre along the river. Clean rooms and adaquite kitchen. Free morning pastries was a basket full of plain croissants not alot of choise there. Coffee machine was broke but hot water and coffee available in its place. We just made one in our room. Lovely veiw over the river."

"good hotel, convenient to railway station (6-8 min walk), a bit far from city centre (15-20 min walk). Good size room, very good shower, good breakfast, would book again if back to York. "