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"Clean + friendly staff + good for families "

"Hotel was excellent. We wouldn't hesitate to stay there again. The issue we had was the fact that the service in the dining room and bar was appalling. On the first night i waited 1 hour for fish and chips to be served. How many excuses can you make. On the 3rd night we didn't book a table. I was told we couldn't eat there. This was at 19:30 with the restaurant closing at 21:30. When i asked why i was told there was a race meeting on. Unbelievable. I queried why they couldn't get me in to a half...

"Room clean and house keeping staff and reception very pleasant Just a shame about having to pay £7 a day for hotel private parking and it’s not even in the town centre it’s about a 12 minute ride on the bus to the town centre Besides this a very nice hotel"

"Very helpful and friendly owners, great location for visiting our new granddaughter. 2 mins walk to lovely Pearsons park. Some lovely welcoming items, lots of fresh fruit, bread, butter, milk and cake all vegan as owners are, a couple of things i would suggest is maybe a door curtain could be put in place as there was no privacy going from the bathroom across the kitchen to the bedroom also there was no smoke alarm present. All in all a nice stay 👍 "

"Lovely hotel, staff were great, very cheerful and friendly, great check-in. The room was clean, lovely comfortable bed, great nights sleep. We had fantastic stay and enjoyed visiting York."

"Lovely hotel - chose the Radisson hotel after such a lovely experience at their hotel in Stockholm. Staff were very helpful and very welcoming. Room was really nice, clean and tidy, we had a great view of the river. Very convenient parking next to the hotel. Will be staying here again next time we are in York."

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"The hotel was in great location near the center. The staff were kind and very helpful. The rooms were nice."

"Very good room with a nice view out to the river."

"My husband and I stayed here during our honeymoon and it was fantastic. The staff were all lovely people and great to chat with. There is a head of security cat named teddy and he was the sweetest soul. He snuggled up with us when we sat in the lounge area, having a drink at the end of the night. Every space here is decorated so nicely and makes it so warm and welcoming. Our room was also beautifully decorated with a cutest guest book that was very entertaining to read and put our own note...

"All good parking not so good"

"Quick check in. Very clean room, a little tired but kettle and lots of tea and coffee. Shower was good and lots of towels. Breakfast added to booking: excellent serving staff and the food was great. Lots of fruit and pasties. Cooked to items were quickly served and tasty."

"We booked a room for ourselves and our 17 year old daughter. There was no bed made up for her, no towels for her. No air con and to cool down the windows needed to remain open, making the room noisy from the street. Overall it looked like it needed an update on the inside. Very helpful, friendly staff and the location was very good."

"Lovely"