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"Staff are outstanding. I stay regularly and staff are all so polite and respectful Breakfast is magnificent as are all staff in the restaurant. Tony is The Best, and I’ve stayed in many hotels around the world "

"Pet friendly, clean room heating was on tea and coffee in the room.breakfast was good a selection of cereal "

"There was scaffolding all over the hi.otel we were in top/attic room low sloping walls felt cramped and workmen doing roof has to be done but not reflected in the price or mentioned when booking very disappointing "

"Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended."

"Booking in was very easy you book in yourself it very easy to do also could have gone to reception if needed. Approached by a very friendly member of staff if we needed help, informed of breakfast times and when the bar was open till. Rooms were lovely and clean. Special touch of a bag of 2p’s to go and spend at the arcades to relive our child hood memories very lovely touch. Definitely recommend this hotel and will return. "

"Relaxing stay"

"Really enjoyed ourselves!! lot's of people "

"Our room had a side view of the promenade/beach which we knew before we stayed, next time we will book earlier to obtain a room with a sea view, the room was spotless-thank you to the lady who looked after it. The staff were extremely pleasant and helpful. We had no cpmplaints whatsoever."

"We had a lovely stay at the Castle Hotel. The staff were so friendly and really helpful. Nothing was too much trouble. The bedroom and bathroom though small were well equipped and very clean. Overall a very pleasant place to stay."

"Was very impressed with the hotel and facilities Location close to the town "

"Shops nearby"

"The room was very clean and the staff are very friendly and try their best to help you. We will be using this hotel again in the future."

"Yes"

"Views to the sea and pier, clean room, very quiet"

"Hotel was OK"

"I wasn’t going to leave a bad review, as I know it can be bad for business. Instead I raised a complaint through my travel provider, they contacted adventure parc to investigate. Unfortunately I didn’t get as much as an apology from adventure parc, so have decided to review. Our pod was full of mould, during the wet weather, rainwater seeped through the wood. I noticed mould high up on arrival but didn’t notice the mould at low level where I slept until the morning, by then we were checking out,...

"Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff."