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"The room was clean and equipped with all our needs"

"Property even though very old we found it to be spotlessly clean through out on our latest visit and previous visits. Amenities suited our needs, breakfast display cold buffet was really good and cooked breakfast was plentiful and very tasty. Stayed in a standard double which suited our one night stay but I found the bed uncomfortable being too hard but having a recent hip replacement and also having a replacement knee a few years ago probably didn’t help."

"Excellent, clean and welcoming stay again. Need to book the spa in advance to get the time you want"

"Light had no coverage and bolts sticking out, curtains were hanging on unable to open or close to ensure they didn’t fall down, window would slam back shut when opened and was cracked in multiple places, shower door wouldn’t close (rusted shut) excessive outlets next to bed that didn’t even work and had no use to them other than posing a fire hazard, drawers in wardrobe wouldn’t open, room was extremely warm and had no air flow due to a radiator in the bathroom with no setting to change the...

"Quiet, restful. It was nice to have a restaurant on the premises."

"Very friendly staff. Love the pods"

"Spacious clean and well maintained bedrooms at the Quay. The staff are friendly and attentive and the breakfast has a lot of choice and is very good. We didn’t use the spa so I’ve no comment to add."

"Very dirty property, dirty tissues, crumbs and dirty bedding in the rooms, had to leave as we refused to stay there unfortunately"

"We had a lovely weekend, would definitely recommend this hotel. Would stay here again"

"Initially couldn't find our booking after a long drive from Edinburgh but was quickly resolved and we couldn't fault this place in any way and will definitely be returning in the future"

"Everything about the hotel was first class. Nothing to criticise. We will be using the hotel always from now on, when we visit Llandudno. The only thing I was surprised about was the charge for the car park. Luckily it didn't apply to me as I have a blue badge."

"Very tired ,the room had a view of scaffolding and had wood chip wallpaper, it was far too hot and smelt of damp ,no sockets near the bed"

"Amazing hotel. Very clean and staff was amazing. Highly recommended."