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"Relocate the reception desk to a location where it is clearly visible to guests."

"Wonderful stay! The staff were incredibly welcoming, helpful, and attentive from start to finish. They arranged my tours, accommodated my requests, and truly went above and beyond to make my visit special. The hotel is beautiful and luxurious. Their warm hospitality made all the difference. Highly recommend"

"The hotel is very far 1 hour by taxi from Sauraha where the national Park is in. So, I chose the jeep safari tour from the hotel which didn't take us to the national Park, instead to the buffer zone only. The tour was good but very expensive."

"Un séjour incroyable au Sanctuaire! Beauté des lieux, gentillesse de tout le personnel, repos et tranquillité. Safari extraordinaire avec Tulsi. Ce fut un de ces moments inoubliables de notre voyage au Népal. Merci à toute l’équipe du Santuaire du bonheur!"

"Amazing hotel with exceptional customer service. Every member of staff was attentive and went beyond to ensure my stay was perfect. The warm welcome from check in to the unexpected team check out will stay with me and I will most definitely stay there again when visiting Chitwan in the near future. Special mention for Manager Ashok and F&B staff Stuti and Anup. "

"Great stay"

"The staff at this hotel were EXCELLENT. I felt very welcome at all times. I’m the location and services were ideal for enjoying the national park, and the in-house restaurant was very very good "

"Not too exciting, there was no one at reception or to help with the luggage when we arrive. Staff not too excited to serve guests. Our driver and guide had issues with their accommodation, they were asked to pay for that. Nothing much to see in surrounding as well. "

"Room was good, breakfast was so delicious, healthy with variety. Service staff were friendly and helpful."

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"The staff are amazing. The hotel is very clean. The room was amazing and comfortable. The food was great. Me and my wife had a blast."

"Loved my stay here. Very nicely run lodge— a great choice in the area that provides an upscale experience for a very reasonable amount. The staff were all lovely, the owner ever-present, making sure you’re having a great stay. But the stand-outs were the safari guides, who were so friendly and knowledgeable and worked very hard to ensure a great experience in the park. Saw tons of animals—so many rhinos!—but sadly no tigers, though the guides were super committed to trying to spot."

"The staff are amazing. Whether that’s the guides, or the restaurant staff, everyone is lovely. It’s a much quieter area than staying in Sauraha, which is one of the reasons we picked it. We also picked it as it has a much better reputation for how it keeps its elephants compared to most lodges and was one of the the first to ban tourists riding them which I liked. The safari experience was epic, saw tonnes of rhino, as well as gaur and birdlife. We also heard tigers. The lodge gardens are full...