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"A great stay as always. The only reason it’s not a 5* is the room wasn’t made up on the first day - otherwise a great stay."

"Lovely hotel in a perfect location in Bath. We had a beautiful room and the facilities were delightful. The hotel is a bit of a labyrinth but staff were helpful in guiding us where we needed to go. One thing to note- the gym is very small, and dusty. We would love to return!"

"Everyone was very nice."

"Expensive but it is Bath tbf. The modern block on the side of the original building is fine but bland. Could be any standard hotel room. Food also expensive but it’s a nice experience."

"Book the biggest room available, the standard rooms are very small"

"Cheeky parking fee for people staying at the hotel , although spa visitors can have 4 hours free ? . You would think residents would get a little more respect"

"Love the staff and their prep for our baby including an infant bed. Parking onsite is convenient. Only a 5 minute walk from the bridge connecting to Bath’s city centre. Room and bathroom are very clean."

"From the moment we arrived the hotel and it's staff surpassed our expectations. Jerry, the wonderful Dorman, went out of his way to assist us with everything Bath - he's a goldmine of local info. The team behind the bar are oustanding and warm and friendly. We also used the spa and the treatments were fabulous. By the time we got home today we were already planning our return. We cannot recommend this hotel too highly. It is also ideally located with everything in the town centre reachable on...

"The parking spots are small, it is better not driving a big car there."

"Breakfast was very nice. A good location to stay."

"This is a great friendly hotel that majors in service and friendliest approach. Nothing is to much trouble always with a smile"

"Lovely big room with a comfortable bed. Breakfast was lovely as were the staff. Would definitely recommend staying here."