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"Great location, big room, clean and modern"

"The hotel Wi-Fi was difficult to connect to. It took me about an hour and a half to get connected, and I had to clear the cache and try several times before it finally worked."

"Good on all counts. The hotel was busy, and the systems coped really well. Staff were helpful, competent and chatty."

"The bedroom was clean, not as much as the bathroom though. We had a good night sleep and rested well which was the most important for us."

"Everything to a good standard"

"Clean room, very friendly staff, great location!"

"Overall helpful staff. V central location and easy to see central bath. Staff need to know better how to handle issues which can arise like they did during the stay."

"The room was sufficient for our needs and the restaurant food and staff were excellent. Also the setting and location to Bath were excellent."

"Good breakfast, helpful staff, room relatively clean"

"It was a beautiful place to stay. Ideal location, staff were polite and very helpful. Our room was immaculate and there were some really lovely touches. I can highly recommend this hotel. We loved it."

"Great room with best appliances and very clean. Staff are extremely helpful and the WhatsApp messaging works really well and avoids having to go to reception with every query. The rooms could benefit from built in air conditioning, however we were provided with a portable one immediately on request. The restaurant offers good food but not a huge selection and the service is very slow for both dinner and breakfast. The spa area is great with both an outdoor regular pool plus a heated pool with...

"B&B à 15 min à pied du centre. Le petit déjeuner continental est à suggérer et ils ont aussi à la carte. Le personnel est très accueillant. La chambre était propre et ils fournissent une robe de chambre et chaussettes. Il y a un bar sur place. Je recommande fortement cet endroit. J’y reviendrais sans hésiter."

"We chose a Cozy (Small) room, which was certainly adequate. The staff were extremely helpful - the General Manager carried our bags to our rooms. My daughter's room had a bathtub/Shower which suited her. My room had a walk-in shower which was great due to my balance and mobility problems. The breakfast was superb - including my daughter's vegetarian option. I strongly recommend this charming hotel."