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"Excellent experience. The room was great and well appointed, staff were si keen to make iur stay a pleasant one, and breakfast was first class - even with a pianist on a baby grand to start our day. Can’t recommend it enough."

"The property debited my credit card two weeks prior to arrival in full despite explicit statement and request on Expedia site that bill would be settled at property - when challenged the property said these were their rules and it is unfortunate that Expedia states something different- this needs to be sorted out"

"Everything was excellent, the staff, the room, the restaurant, the service."

"Most friendly place we stayed in italy. Lovely rooms. Fantastic breakfast. "

"I would give the service at this place 10 stars out of 5 if I could! We arrived at some random bus stop in the bottom of town because their main station is closed for remodeling, so I didn't really know where we were when I called the shuttle. Nino just asked me the name of the street & came to get us. By the next morning, we had fallen in love with the town and changed our itinerary for the rest of the trip to spend more time in Matera, but they didn't have space for us to stay longer. They called around and found us a place at another amazing hotel. When it was time to check out, they had it all arranged to simply simply transfer our bags and pick up new keys at the other hotel. As for the hotel itself, the rooms were huge, clean and very unique. Very cool hotel in an amazing town. "

"This place was magical. The Spa was an amazing place, my wife and I had the best massages and treatments of our lives. The pools were wonderful. Cosimo in the restaurant was amazing. He made our dinners so much fun. The food and drinks were the best. The area and the views were so unique of a place. The staff gave us great places to eat and shop during the day. Matera is a must see destination. "

"The location is perfect, the hotel is lovely and the staff were very friendly and helpful. Only criticism, would be better if the roof terrace was accessible during the day. I intend to return in the near future if I can "

"Staying in a cave room."

"Unique hotel in unique city. Amazing breakfast and special spa (additional cost). Staff super helpful. So much to explore we only scratched surface in 2 days. City has stairs EVERYWHERE . Tibetan bridge a nice hike nearby."