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"could do with some more lights out side staff very good thay look after thair customers "

"Room was lovely "

"Fabulous stay excellant staff and service . Good amenities drinks food and really clean comfortable rooms . The most memorable stay made by all the staff who were welcoming helpful and particularly patient with large crowd staying in hotel from Streetrave Event Thank you to all staff at Mercure Ayr who made so many people enjoy the weekend "

"The Staff was very helpful with dinner recommendations and the room was great. Would stay there again"

"Very good staff"

"After a frustrating day travelling as flight was delayed, we arrived later than planned and were glad to be checked in promptly and booked our table for dinner. Room was so clean and welcoming. Our dinner was delicious and the service was courteous and proffessional, as was breakfast in the morning. Myself and my daughter both agreed that we will stay here again."

"Elegant small hotel set in a beautiful castle setting with two 5 star restaurants on-site surrounded by beautiful gardens for strolling."

"Friendly helpful staff room had an amazing balcony and very clean "

"Plenty of parking at front of hotel. Really helpful staff especially Jepson who sorted a ground floor room for me. Nice spacious clean comfortable room. Breakfast is 7-10 am so plenty of time to get served . Lovely evening meal and quite reasonably priced for a nice hotel. I asked for chips instead of rice but was later advised rice was an integral part of the dish. When the dish came i was given an extra small portion of chips😁 its the little things that make a difference. Quiet at nights no...

"I love it "

"Lovely clean room. Staff were all friendly and helpful "

"Clean comfortable room with everything we needed. Lovely lounge & bar area. "

"Lovely room, really big and a large comfy bed. What more do you need?… maybe a few more gluten free options at breakfast would be good, there was nothing on the buffet I could eat. But I did get a cooked breakfast that was nice. "

"The staff were friendly, helpful & professional. The room was spacious and spotlessly clean. The restaurant and bar were furnished to a very high standard. I ate dinner on the night of my stay & the service and food were to a very high standard. Breakfast, both selection & quality was also excellent. Thanks to everyone for a lovely stay & I'll definitely be coming back."