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"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"

"Great hotel with Great facilities "

"Room had mould and not very clean. Paid for bed and breakfast but we had to leave early and they couldn’t provide breakfast, again tried to charge us again on the way out. Music was blasting all night and got no sleep. "

"We stayed in one of the beautiful, cosy stream huts. Everything was comfortable and clean, and the thoughtful touches were greatly appreciated. The log burner added to the experience too."

"Staff were excellent. Receptionist was realy friendly and quick to check us in"

"Very nice hotel. Friendly staff, good facilities. 10 min walk to Canterbury centre."

"Just had 2 nights here. Very clean hotel. Staff polite and very helpful. Good buffet breakfast. Excellent value for money and very central to everthing. I would recommend this hotel if staying in Canterbury."

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar...

"Had a great stay. The staff were. EXTREMELY helpful and attentive to supporting our needs."

"My second stay here and the experience both times has been very similar. It is a stunning building in beautiful grounds. Some of the staff are really nice but some really couldn't care less. On this trip the gentleman on breakfast just barked "room number" when I approached. He didn't offer me any tea or coffee either - although I heard him offer someone else some. Maybe he forgot or maybe he didn't like the look of me. I also had a problem with the automatic blinds. They are remote control -...

"We thoroughly enjoyed our 3 night stay in this almost 8 century old hotel with Alice in Wonderland maze of hallways, tilted floors and lichen/moss encrusted roof tiles. Location is perfect, rooms quiet/clean, beds comfortable, staff kind and welcoming. "

"Room was good but compact. Breakfast was good!"

"The staff were friendly"

"We stayed in Willow, the staff were so lovely and attentive! They work so hard to make everything nice for you . The balcony was lovely this morning. We did the walk around the nature reserve and boat trip was great! Pete the captain was so nice and very knowledgable. We had the best time and Will definitely come back soon . Thanks to all the staff x"

"Nice "

"Great location, beautifully presented and delicious continental breakfast. The staff were very helpful. "

"Still waiting on on a booking thats gone wrong "

"Breakfast was made to order"

"It was one of the most pleasant stairs i've had in a long time.And the service was excellent and the breakfast.Simply wonderful"

"We had a lovely stay in this welcoming and comfortable hotel. Excellent service and a beautiful breakfast. Nice gardens and plenty of parking. "