Derby Station Hotel, Sure Hotel Collection by Best Western

Property class: 3

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Dry cleaning/laundry services, a bar, and a business center are just a few of the amenities provided at Derby Station Hotel, Sure Hotel Collection by Best Western. The on-site international cuisine restaurant, Lounge Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Room

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Room

Executive Room, Multiple Beds, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Derby, Derby Station Hotel, Sure Hotel Collection by Best Western is in the city center and near a train station. Wild Park Derbyshire and Delta Force Paintball Kegworth are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Derbion and East Midlands Designer Outlet. Looking to enjoy an event or a game while in town? See what's happening at Donington Park Racing Circuit or Derbyshire County Cricket Club. Visit our Derby travel guide
Map
Midland Road, Derby, England, DE1 2SL

What's nearby

  • A large stadium with a football field, empty stands, and a cloudy sky.
    Pride Park Stadium
    18 min walk - 1.5 km
  • A city street at dusk with a prominent tower in the background.
    Derby Cathedral
    18 min walk - 1.6 km
  • Derbion
    6 min walk - 0.6 km
  • Derby Theatre
    8 min walk - 0.7 km
  • Derby Arena
    19 min walk - 1.7 km

Getting around

  • Derby Station
    2 min walk
  • East Midlands Airport (EMA)
    30 min drive

Restaurants

  • Alexandra Hotel
    6 min walk
  • Carluccio's
    10 min walk
  • The Pepperpot
    6 min walk
  • Heavenly Desserts Derby
    10 min walk
  • wagamama
    10 min walk

About this property

Derby Station Hotel, Sure Hotel Collection by Best Western

  • Hotel in the city center
  • Consider a stay at Derby Station Hotel, Sure Hotel Collection by Best Western and take advantage of dry cleaning/laundry services, a bar, and a business center. The on-site international cuisine restaurant, Lounge Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • English breakfast (surcharge), self parking (surcharge), and express check-out
    • An elevator, a reception hall, and tour/ticket assistance
    • A 24-hour front desk, a front-desk safe, and luggage storage
  • Room features
  • All 87 rooms boast comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Frequently asked questions

Is Derby Station Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 8.00 per day.

What time is check-in at Derby Station Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Derby Station Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Derby Station Hotel, Sure Hotel Collection by Best Western located?

Located in the heart of Derby, this hotel is within a 10-minute walk of The Roundhouse, Derbion, and Derby Theatre. Derby Museum of Industry & History and Derby Museum and Art Gallery are also within 1 mi (2 km). Derby Station and Derby (XQH-Derby Train Station) are within a 2-minute walk.

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Reviews

Derby Station Hotel, Sure Hotel Collection by Best Western Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 264 out of 823 reviews
Rating 8 - Good. 347 out of 823 reviews
Rating 6 - Okay. 158 out of 823 reviews
Rating 4 - Poor. 34 out of 823 reviews
Rating 2 - Terrible. 20 out of 823 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Actually stayed across road at the hallmark hotel
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for a night

Basic hotel but very convenient for the station
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up graded

Up graded to the sister hotel no extra cost Car park is expensive at £8.00 No idea why they charge
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Well i will give it a 5 overall but i was moved to its sister hotel it was a upgrade but it still would have been nice ri have been told we were moved.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, pillows were a little bit soft, bed was comfortable, the room was quite warm but there was an electric fan for us to use.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hallmark Inn Derby Dec 2019

Shocked to find that they wanted over £8.00 for parking in their car park. A bit cheeky seeing as I was staying with them. Breakfast was ample but food could have been warmer.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive value for money.

Three sharing a room! Beds were spacious, clean and comfortable. Nothing was too much trouble for the staff! They brought us extra towels, lots of bath stuff, two fans as the room was hot. I would highly recommend. The breakfast was hot and varied and fresh but across the road at the bigger hotel. My sister was offered gluten free porridge and bread. Very impressed! Just a 3 minute walk to our Christmas party. :)
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
window lock in the rook broken and plug socket by TV not working. Informed reception
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but somewhat expensive considering there isn’t netflix and the tv is quite old.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the railway station which was ideal. A bit of a hike to the centre, but not an issue for most people. The reception staff were very helpful and pleasant. The room was fairly plain and the decor was marked in places, but clean. Good facilities including hairdryer and ironing board/iron and kettle. Comfortable bed and quiet during the night.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallmark inn is just what you'd need for a short stay in Derby. Excellent location near the train station, and the main shopping area is just 10 minutes walk. I didn't mind going to the its other branch Hallmark Hotel just across the street for breakfast; which was good. The check in and check out was quite fast and the 24 hr receptionist helped with booking a taxi really fast to catch our bus. The only thing is that we asked for (meat free) breakfast boxes because we were leaving early last day; they were happily provided but were very basic and we got two instead of three but we didn't have time to clarify as we were in a hurry. All in all, I was satisfied with my brief stay there. Thank you.
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Overpriced and cleanliness not great

Key didn’t work twice black marks on bed sheets Had to go to hotel across the road car park Icy slipped and fell had to pay £8 to park my car In their car park over night and as on my own on First floor other guest walking about at 11pm didn’t Feel safe disappointed and expensive for what I got
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
We liked our room because it had three proper beds, it was warm and cosy and it was easy to get to the outside access.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, quiet room, never heard any noise even though near the city centre. Overall good value, and we would stay here again.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great value city centre hotel. Clean, warm, not flashy but everything you need. Reasonable parking charges. Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Disliked: Property conditions & facilities

Dated 24th November

The hotel seemed a bit tired . We stayed here about 4 years ago when on a visit to Derby, and it seemed a lot brighter. The were black marks on the walls of the bedroom. And also we were charged £8 per night for parking the car. Usually if you were staying in a hotel the parking would be free. It was grand and near the INTU shopping centre a couple of minutes walk. It was very central.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I did not like the need to go to another nearby (Hallmark) hotel for breakfast. Also, because this was both weekday and weekend nights, Expedia booked this as two separate bookings, meaning the hotel had two bookings with apparently no link between them. Thus, on the Friday night the room key card did not work and had to be reauthorised, not acceptable.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel staff helpful. A little disappointed that we had to go to the hotel across the road for breakfast. We have stayed here many times before and never had to do this.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its convenient location. There's nothing that I dislike about the hotel.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Derby Hallmark hotel

Very old fashioned hotel The staff made my stay they were so friendly at breakfast but overall no comparison to The mickleover court The hotel needs a lot of attention refurbishment sadly it could be beautiful x
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness
Great value for money. Lovely breakfast. Unclear where to go for breakfast. Not very comfortable pillows.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
The hotel itself was reasonable for the price we paid. There was no air conditioning in the rooms which meant it was a bit hot and stuffy. Other than that the room was clean and comfortable. It looked like the hotel was being used as a half way house though as there were lots of adults and children using the lounge/kitchen area and children playing in the corridors and laying on sofas around the hallways. Breakfast was lovely but this was served in the sister hotel across the road which was much nicer. We will definitely book in there next time
Stayed 1 night in Oct 2019