"Never got my deposit and it was dirty in the room’"

"The hallways smelled of urine and smoke, the carpet on our floor was filthy."

"No fue lo mejor pero resolví"

"The Motel 6 was in transition (was previously a Quality Inn). The registration system was not completely integrated, so we were given keys to a room with occupants already there--which was a shock to both the occupants and us. The receptionist was quick to remedy this, but it left a sour taste. There was no shampoo in the bathroom and no coffee grinds for the in room coffee machine. Management and housekeeping had no coffee pods available."

"I waited in a line for 2 hours almost asking for a refund because there were roaches in the shower the lights didn't work and the TV didn't work. And then the guy asked if I had pictures for proof. Like how rude good thing I did have pictures and he said he couldn't refund me that I had to get it through who I booked through like I paid here so I should get refunded here"

"Grateful for them taking us in last minute. The fan unit was inoperable in the room we stayed in making the room quite uncomfortable. We booked a second night the next morning and they could not find our itinerary anywhere. Needless to say we canceled and are awaiting a refund in full. Other than that the employees were very professional. This location has stepped it up compared to years prior. Great place to get some sleep in a pinch. And very budget friendly. Free pets as well is a lifesaver....

"The night manager Vernie is awesome , she was helpful beyond my exspectations"