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Mercure Resort Sanur

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Mercure Resort Sanur

2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Creator video
Exterior
Balcony view
2 bars/lounges, 2 poolside bars, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
The current price is SAR 249
SAR 301 total
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Executive Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Family Room, Multiple Beds

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Jalan Mertasari Sanur, P.O. Box 3476, Denpasar, Bali, 80034

What's nearby

  • Mertasari Beach - 4 min walk - 0.4 km
  • Sanur Beach - 16 min walk - 1.4 km
  • Sanur Night Market - 4 min drive - 4.0 km
  • Kuta Beach - 12 min drive - 11.9 km
  • Legian Beach - 14 min drive - 13.5 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 25 min drive

Restaurants

  • ‪Genius Cafe - ‬7 min walk
  • ‪Bamboo Bar - ‬7 min walk
  • ‪Paon International Restaurant - ‬6 min walk
  • ‪Juicy and Crispy - ‬8 min walk
  • ‪Tirta Restaurant - ‬6 min walk

About this property

Mercure Resort Sanur

Upscale eco-certified hotel near Sanur Beach
Located close to Waterbom Bali and Kuta Beach, Mercure Resort Sanur provides 2 poolside bars, a beach bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to reflexology, a hot stone massage, or aromatherapy at the onsite spa. The on-site international cuisine restaurant, Pandawa Restaurant, offers breakfast, lunch, dinner, and ocean views. Enjoy onsite activities like beach volleyball, windsurfing, and beach yoga. Free in-room WiFi is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • An outdoor tennis court, meeting rooms, and beach umbrellas
  • Guest reviews give top marks for the helpful staff
Room features
All 189 rooms include comforts such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 29-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2.2 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 160,000 for adults and IDR 80,000 for children
  • 2 bars/lounges
  • 2 poolside bars
  • A beach bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Breeze Bar
  • De Lounge
  • Pandawa Restaurant
  • Sahadewa Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,842 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 41 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service (surcharge) for up to 3 guests with luggage .

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 390000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 160000 for adults and IDR 80000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 390000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Property is also known as

Mercure Resort
Mercure Resort Sanur
Mercure Sanur
Accor Hotel Sanur
Mercure Hotel Sanur
Mercure Resort Sanur Bali
Mercure Resort Sanur Hotel Sanur
Mercure Resort Sanur Hotel
Mercure Resort Sanur Denpasar

Frequently asked questions

Does Mercure Resort Sanur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is Mercure Resort Sanur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Resort Sanur?

Self parking is free at this property.

What time is check-in at Mercure Resort Sanur?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Resort Sanur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Mercure Resort Sanur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Mercure Resort Sanur located?

This Sanur hotel is on the beach, 0.8 mi (1.3 km) from Sanur Beach, and within 9 mi (15 km) of Waterbom Bali and Kuta Beach. Legian Beach and Double Six Beach are also within 9 mi (15 km).

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Mercure Resort Sanur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 186 out of 640 reviews
Rating 8 - Good. 303 out of 640 reviews
Rating 6 - Okay. 96 out of 640 reviews
Rating 4 - Poor. 39 out of 640 reviews
Rating 2 - Terrible. 16 out of 640 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Relaxing holiday. Beautiful pools and friendly staff
Stayed 1 night in Apr 2025

10/10

Friendly staff. Great pools. Nice beach area
Stayed 14 nights in Apr 2025

10/10

This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful. The staff are all amazing and very kind and friendly.
Stayed 2 nights in Apr 2025

8/10

Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again
Stayed 2 nights in May 2025

8/10

Beautiful hotel in amazing garden setting. Room was quite roomy, although a bit outdated it was very comfy, clean & had great air conditioning. The area was quiet, a great place for peace & relaxation. The beach front was fantastic and the 6 km bike / walking path along the beach leading all the way to the new Icon shopping centre was amazing, with lots of places to eat & drink and little shops along the way. The buffet breakfast catered to all tastes & was substantial. I would definitely stay here again.
Stayed 6 nights in Apr 2025

10/10

Nice hotel on a large property in Sanur on the beach. A nice breakfast is available for a reasonable rate. The resort is a bit spread out with easy enough access to the pools and beach. Our room was very comfortable, and larger than expected.
Stayed 6 nights in Feb 2025

6/10

Well let me start with the setting is beautiful. Good location for walking the promenade The breakfast was acceptable but not great. And I must say that the entire resort needs to be upgraded. It has seen much better days. For the price, you get what you pay for!!!!
Stayed 1 night in Apr 2025

4/10

Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong. Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Stayed 5 nights in Jun 2025

6/10

Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing. This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
Stayed 3 nights in Apr 2025

2/10

This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
Stayed 2 nights in May 2025

10/10

The resort has 2 good pools , good beach location, service is excellent right through the resort , lots of choices for breakfast ,fast check in, its at the end of Sanur beach but lots of bars and restaurants and shops.Its an aging resort but well kept . Good base to explore the rest of Bali .
Stayed 7 nights in Nov 2024

8/10

Our stay is good, all the the staff very friendly, and the receptionist when we cek in very helpful.
Stayed 1 night in Dec 2024

10/10

Nice place, friendly staff will do anything for you, close to good restaurants, beach at yoir door step.
Stayed 5 nights in Aug 2024

10/10

I had a very relaxing time at this property, Staff were great, food was excellent, huge selection of breakfast choices.
Stayed 4 nights in Aug 2023

10/10

Lovely place, relaxing and close to the beach. Great pool. Staff friendly and efficient.
Stayed 12 nights in Jun 2024

10/10

Enjoyed the beach and area. The breakfast options are plentiful.
Stayed 1 night in Feb 2024

10/10

Staff were very courteous and very friendly and attended to our every need.
Stayed 8 nights in Nov 2023

10/10

The breakfast was epic and the staff too.
Stayed 1 night in Jan 2023

4/10

We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check. Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day. I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...
Stayed 7 nights in May 2025

10/10

It’s a very relaxed hotel, staff so friendly and helpful. Location is perfect on the beach. The two pools are beautiful and plenty of couches available
Stayed 3 nights in Feb 2023

8/10

Excellent location on the beach . Very friendly staff Beautiful pool Room in need of an upgrade - showing signs of wear and tear.
Stayed 7 nights in Dec 2023

10/10

Its an amazing experience grest ambience and courteous staff
Stayed 4 nights in May 2023

10/10

Happy friendly staff. Great response to feedback and terrific exec room. Good location. Didnt really vibe the breakfast buffet but amazing gluten free/vegan cafe in site was awesome. Thx Mercure great stay
Stayed 5 nights in Feb 2024

10/10

This low key, garden soaked property on the sea is very relaxing 2 good sized pools, yoga studio and we friendly staff made for a relaxing 4 days at the end of a busy holiday
Stayed 4 nights in Sep 2022

8/10

Beautiful on the beach But very old Needs a revamp Food shocking Great location Quite Beautiful gardens Spa great
Stayed 4 nights in Sep 2023