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"Staff is excellent. Great location for what we were doing."

"This place feels like an odd mix — some aspects feel like a hip boutique hotel while others seem a bit “budget.” There is no actual lobby or dedicated hotel staff in the evening, so you collect your key from the large bar on the ground floor. The rooms are nicely decorated and well appointed (eg, nice bathroom fixtures, Nespresso machine in room), though quite dark. Good location in historic city centre. Nice touches like a refrigerator on the corridor that has bottles of cold filtered water."

"This was one of the most disappointing hotel stays I’ve had. We specifically booked this hotel because we were told the room had air conditioning. It didn’t. Our room was on the top floor, and the heat coming through the ceiling made it unbearably hot. Sleeping was almost impossible. The lift was also out of service, meaning we had to climb several flights of stairs every time we left or returned to our room, which was especially frustrating in the extreme heat. We completed a wake-up call...

"Very pleasant staff. Both in reception as well as at the breakfast!"

"Nice stay , breakfast was very good and good location for what we needed"

"Excellent location and amazing staff service "

"Not good overall"

"A lovely place to stay . Unfortunately no air conditioning in this heat . Had a fan in the room which helped a bit staff were helpful and we had a lovely meal at the Boat House . Great location."

"Quirky property. Fabulous steaks for dinner. Limited parking but next door village car park was fine."

"New hotel - nice, clean, newly and tastefully decorated, great location in the middle of Henley-on-Thames, not far from the river. Good breakfast and dinner. Very nice external seating area with retractable roof and TVs to watch sport (world cup was on). Other good restaurants, Waitrose and Sainsbury’s Local nearby. Still need to fix some teething problems - coffee pods and machine provided weren’t matched, no air conditioning in the room (we stayed during a heat wave - electric fan kindly...

"Great place! Rooms are beautifully decorated, the BBQ food was gorgeous and the staff were brilliant. Highly recommend."

"The receptionist, Patsy, was professional, efficient, amusing & most helpful. A great asset to the hotel. Breakfast was excellent but understaffed despite the best efforts of the few on duty."

"The building is very old. With this comes issues with either a very steep staircase up to the rooms or use of an emergency exit at the rear (which is made of metal steps with a precarious old mat dangerously situated at the top). The room was lovely but it was very hot as situated above the kitchen. The weather was forecasted to be 28/29 degrees and I had to ask for a fan. It was a struggle to sleep in such temperatures as the fan was noisy so had to be switched off. In the morning I was...

"A very good hotel and great value for money"

"Unexpected gem - last-minute booking, not sure what to expect but pleasantly surprised. Very good value breakfast and a good room, targeted at younger generation but we felt at home"

"جيده"