"Staff was not helpful with alarm going off for over two hours in the room next door at around midnight. I had to bring it their attention three times that an alarm was going off and when they finally responded it was determined that a call to 911 was warranted. Three cops and a dozen firefighters were called in. The GM Tim then promised to provide points for future use and we never received anything."

"My first room wasn’t too great but they fixed it without a problem and my start was great after. I didn’t like the 150 deposit because it was surprise wasn’t acknowledged until we arrived"