Find all hotels by Independent in Dekalb, OH

"The 2 people we dealt with were incredibly friendly and accomodating."

"Clean room. Friendly staff"

"Room had dog food on the floor from previous tenants. The metal thing under the bed is uncalled for . The floor from pool all the way to the 2nd floor was soaking wet from people coming out of the pool. No wet floor signs . "

"Room was clean staff was friendly. "

"The room was great and the staff was very helpful and friendly! The pool was the perfect size! "

"When I arrived, I was surprised to see that I had been upgraded to a king suite at no additional cost. Everything was clean and the staff was friendly."

"Room and amenities. Room heater rattled. Deadbolt on door did not work, pillows were a joke, way to fat all eight of them, no extra blanket for warmth. No functioning pool, no bathtub in room, not advertised though. .Sparse breakfast items. When talked with staff at checkout she just said well, you should have told us so we could move you. "

"Someone else’s hair clump of hair was inside the pillow case, stain on the bed, mold in the bathroom, A/C worked half the time, phone didn’t work because there was no power cord, front desk pounded on the door at 7am thinking we checked out, then housekeeping tried entering the room at 9am. Check out was 11. "

"The room was nice and breakfast was good, but when we went to go to the pool, it was down. The front desk said it would be closed for the duration of our stay and that there was no chlorine. We traveled with 7 children and chose this hotel with the pool for a reason. We were very disappointed, especially because a lack of chlorine in the pool is completely preventable. No communication at check in regarding the pool. It felt dishonest. "