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"best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended "

"I was surprised how big the onsen area is. There are many bathes to choose. I enjoy a lot. The Kaiseki dinner was worth the money. But I wish the staffs could be more patient, less rushing."

"The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again."

"The amenities were wonderful. An onsen and 2 meals a day. Was able to switch to a room with beds instead of futons on the floor. The rooms were well appointed with an enclosed porch. Only difficulty was no fluent English speaker on staff"

"Luxuriously appointed hotel. Slightly aged but still well-maintained. The room felt decadently large after all the cramped rooms in the cities. Quite a few of the staff are able to speak decent English and there are Chinese speakers as well. The lake view is gorgeous and we were able to enjoy the nightly fireworks without braving the cold weather. The buffet breakfast and dinner had a good spread and is about the same every day. Have to say that the shower in the room is better than the ones in the onsen which are prone to have sudden fits of differing water temperature. But we are there for the onsen after all. "

"I liked the convienience of shuttle service from the airport to the hotel. Also the breakfast and dinner buffet -many different delicious choices. Onsen with the view in the same building was also great. "

"Great location and friendly staffs. The restaurants on the top floor are pretty good. "

"Perfect to stay,,,"

"The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one."