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"I chose the hotel based on the recommendations of others before me. I was not disappointed; in fact, the hotel exceeded my expectations. I shall long remember my stay - quite simply, wonderful."

"Our hotel was very nice. Location was stunning, lake view is amazing. Our room with private onsen was beautiful. ( ha ha it took us til the last day to figure out there was a tap to add cool water to cool it down…. It was 50°C) but no matter as the public onsen was fantastic especially the rooftop one that overlooked the gorgeous lake. Simply amazing, relaxing, perfect. My biggest problem with all Japanese onsen is the array of lovely lotions and potions that I couldn’t decipher what they were for, I just guessed. Overall wonderful property. Oh the breakfast and dinners were also amazing. Again overlooking the lake. "

"Always great to stay at midtown niseko, 24 hr counter, room has everything an outdoor adventurer would want"

" Convenient "

"Wonderful service! The Kaiseki dinner was fabulous!"

"Very good"

"The hotel is adequate. Our room was spacious enough to make our 5 nights stay comfortable. Its biggest plus is access to the grand baths across the road. On-site bakery is great. There is no reception as such, staff from bakery multi task. The main issue was Wi-Fi or lack of it on the 6th floor."

"Nice 5 star hotel. The service and staff is top notch. The views are spectacular. Great place to retreat to and relax. We stayed here for 1 night in our trip through Hokkaido. My only issue was at check in. We were required to make the dinner reservations and meal selection at the front desk. And not everything we wanted was available to us. So it was very awkward experience in my opinion. I don’t know if I made a mistake not reserving the restaurants in advance but it is hard to know what you want for dinner up to 7 months in advance. Maybe it was just better to order room service. "

"Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :) "