"This place was very nice. I was surprised by how large the hotel was. We had two rooms, one in house 2 and the other in 3. We found that the beds were more comfortable in 2, but otherwise the rooms were of similar quality. The mattress in 3 wasn’t great. The ferry worked out most of the time. It had some delays and it doesn’t operate early in the morning."
"The room was clean and the facility was very clean. The hotel is dark and the room is dark. Compared to hotels that allow sunlight in and hotels that are painted with lighter colors. They clean your room once every 3 days. So we were constantly requesting towels and face cloths. Check in was super busy and there was someone trying to help you do self check in….but for us it was unsuccessful. The hotel is in a great area. Everything closes around 9-10am. Could use some other choices for TV stations. Mostly news and Weather channels.
Overall nice. But could be better."
"Small room but very clean, and at the height of a heatwave the air conditioning was excellent. Basement room very cool and quiet. Excellent location for Victoria stations."
"Great stay within ten minutes walk to London Eye snd Westminster.
Check in was tedious but the concierge staff made up for this.
Travelled with my child and felt very safe at this hotel.
The hotel is within two minutes walk to Lambeth tube station so easy access to all parts of London"
"Friendly arrival and check in by staff who offered us sheets for our bedding due to heatwave (duvets would be too warm). Fan in the room kept it cooler.
Very clean rooms and main areas.
Excellent time spent there - I would highly recommend the hotel and would definitely book again. Thank you."