"Hotel is average in terms of presentation, quality, and service. Would rate as a good 3 star hotel, but definitely not a 4 star. Staff were not overly helpful, although restaurant staff were excellent and attentive. Rooms were not ready at check in time, leaving us waiting a further hour in the lobby. Would not stay here again. Was a little on the expensive side, so was expecting a little more. Restaurant breakfast was good and location is handy."
"The staff were amazing. Nothing was too much trouble for them. They were always smiling!
The air conditioner in our room was leaking water onto the floor on our arrival. We reported it and it was fixed immediately.
The tv did not work but on reporting it, it was replaced by another.
The tap in the wash basin was extremely loose but was attended to after we reported it.
The room was very clean and the housekeeping staff did a very good job!"