"I had paid for a garden room and the room I got was on the third floor and parking lot side, it was so difficult to communicate with the front desk employee since his accent and English were not very understandable, so I had to keep that room, the main elevator doesn’t work and guess have to use the employees elevator which is too far on the hall, there were not signs to indicate where the employees elevator was, very confusing to get to the room, the room was clean but no even one bottle of...

"Got to the hotel, I had booked a king suite. Handicap room the key cards for all four king rooms would not work. Mine you I am 79 and have bad knees and back and had to retrace my steps several times to end of hall and a different floor only to end back downstairs in a double room. No adjustment made for smaller room. It was after midnight by this time and I didn’t argue just wanted a bed. Beds were not great but pillows were awful. Flat as pancakes. Got up to take a shower and noticed dark...

"Great place and location"