"We were there for 5 nights and the rooms were actually super small, totally not suitable for two people for two large suitcases. Also the hotel has over 600 rooms but only 3 washing machines. We tried using them 4 times but they were always busy with over 2 hours wait. We didn’t waste time doing laundry as we wanted to see Tokyo. Maybe the hotel should provide a laundry service? That’s the only reason why I have given it 3 stars because other then these few things the hotel was clean, staff was...

"Great"

"The staff was friendly and helpful."

"Enjoyed our stay..clean..small rooms but did the job...Will stay again"

"Breakfast was great. The room is too small."

"Our stay was great! The room was small but we knew that and made best of it. The staff was super friendly and English was great. After our check out time the hotel was at 10am and our flight at 9pm and the hotel allows you to keep your bags at the hotel after checkout so we could do a bit more exploring without having to go to the airport super early. We picked up our bags around 5pm and went off to the hotel! The hotel was in a great spot and very convenient for travel."

"Great location in the heart of Shinjuku. Very small room - just big enough for one person traveling solo. The public bath on the top floor is a big plus. I have stayed there several times now in the past 2 years."

"新しいので清潔で壁も少し厚いのか、隣の音もさほど気になりません。 ただ、朝ごはんが高いので出張者用に簡単なものでいいので1,000円くらいで提供していただけると全てがホテルで完結するのでありがたい。 お風呂も綺麗で常に清掃の方が綺麗にしてくださっていて気持ちがいいです。"