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"The Hotel is amazing and the staff couldn't have been more friendly and helpful. We will definitely stay again and will recommend to family and friends"

"The lift was broken so the service lift was the only option. However the landing areas were 'behind the scenes' and poor quality. I did not much care for the long black hairs stuck to the walls of the shower from a previous guest. Clearly not a good cleaning regime. The shower has my pet hate. The shower controls are behind the door. You can't use them without being inside it and it is too small to avoid getting the inevitable blast of cold water that is living in the pipes before whatever...

"Very nice aparthotel in a central location. "

"Novotel Leicester is good enough compared to other Novotel I have stayed in the oast"

"Excellent"

"Just a one night stop. Was not a match day so no chaos. All usual good standard"

"Had to change rooms as upon closing door , the lock and frame fell off. A shoddy repair had taken place prior to our stay with 2 screws attempting to hold in place. From a room security perspective it was very poor. Room was changed but very uncomfortable bed. 3/4 bed which was not suitable for 2 adult's. No air con. Not the best"

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"Convenient for the Railway Station with very clean rooms. Comfortable Bed. Breakfast included but I didn't like the coffee. Table Football by the Lift was a welcome addition."

"Be aware that the air conditioner has not been working here so they have fans in the room. This was the same when we stayed here two years ago. The hotel is conveniently located and the rooms are comfortable and quiet."

"The caretaker Paul didnt know we were coming and initially was more interested in his amazon parcels, told us the owner books people and dosent tell him (happens all the time) id booked one double and one single with 3 beds on the same floor - I got one double with single beds in the attic and my children the 3 bed a floor below us. The b&b had hostel vibes from the start. There were smashed windows, dirty bathrooms without locks, pubes on the toilet roll and bottles stashed behind the was hand...

"Due to a rather very poor inter-floor sound insulation between the 2nd and 1st floor,from 5am to 6:37am, a constant thudding more akin to an elephant 's footfall, repeated loud dropping of heavy items,by a guest who probably wasn't aware of, or cared very little, meant disturbed sleep floor below. Will not be staying here again!"

"Building site, unsafe, filthy, completely different from pictures on hotels.com. No lounge bar, no reception area. Should not have been open We walked out and drove home they refused to give me my money back."