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"Leelee A+ I have no complaint. The staff was wonderful guest was plea. Khadijah, Desk-Clerk, phenomenal. She was patient and helped us as we were in a crunch, leaving the Albany hotel, which was a horrible stay and definitely needed somewhere to stay for the last four or five days while we were in New York, kudos to her! please give that young lady some praises."

"Wonderful place, super friendly staff and great breakfast!"

"A great spot for people visiting the track at a reasonable price. Amenities were light, room was decent, tiny. Bathroom was a bit beat up like most motels. I still stay there because it's a decent place for the price. Fantastic desk attendant. Very kind and pleasant!"

"I was charged an extra $50 fee over the quoted amount from Expedia for the stay."

"Room was very clean and the staff was very friendly"

"Friendly greetings, and smooth check-in. Great A/C. Cold fridge was ready to store beverages. Great night's sleep."

"Restaurant nearby"

"Christy at the breakfast station was an excellent employee. Very helpful"

"It was a nice stay."

"Convenient location with shuttle."

"We had a great stay here. John was a terrific host and everything was as expected. We would love to come back next year"

"Unhelpful front desk staff. Walls paper thin and you can hear everything. Other guests allow their kids to scream and play in hallway like it was a romper room. With paper thin walls, their noise was unacceptable and not addressed by staff."

"You're very well taken care of! Quiet a surprise I haven't stayed at a Best Western in many years. I chose this location because of its proximity to Russell Sage college and all the restaurants and shops in the area and I feel like I made the right decision. Thanks to the staff and the community for making our stay so memorable"

"Excellent place wonderful city Great atmosphere"

"Honestly, best placed I’ve stayed in Albany area. Very accommodating and the pool was absolutely great. My toddler had an absolute blast! Will stay again."