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Holiday Inn Cuernavaca by IHG

3.5 star property
Hotel in Cuernavaca with 2 outdoor pools and free valet parking

Choose dates to view prices

Photo gallery for Holiday Inn Cuernavaca by IHG

Breakfast, lunch, dinner served; garden views
Poolside bar
Exterior
Front of property
Interior detail
In the heart of Cuernavaca, Holiday Inn Cuernavaca, an IHG Hotel offers a vibrant retreat with a poolside bar and 2 outdoor pools. Enjoy garden views at Las Cascadas restaurant or explore the nearby city center. With free in-room WiFi, helpful staff have left previous guests impressed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym
The current price is SAR 357
SAR 428 total
includes taxes & fees
5 Sep - 6 Sep

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Room amenity

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Room amenity

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440

What's nearby

  • Plaza de Armas - 3 min drive - 2.3 km
  • Cuernavaca Cathedral - 4 min drive - 2.7 km
  • Tabachines Golf Club - 4 min drive - 2.7 km
  • Forum Cuernavaca - 4 min drive - 3.8 km
  • Galerias Cuernavaca Mall - 5 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 99 min drive

Restaurants

  • ‪Carnes Al Carbon El Rey De Reyes - ‬5 min walk
  • ‪Solariega - ‬8 min walk
  • ‪Don Atilio - ‬5 min walk
  • ‪Taqueria El Circo - ‬6 min walk
  • ‪Café Punta del Cielo - ‬3 min walk

About this property

Holiday Inn Cuernavaca by IHG

Hotel located in Acapantzingo
A poolside bar, a terrace, and a playground are just a few of the amenities provided at Holiday Inn Cuernavaca by IHG. The on-site restaurant, Las Cascadas, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free newspapers, and a vending machine
  • Luggage storage, a front-desk safe, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and separate sitting areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 545 for adults and MXN 265 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Cascadas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 28,417 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 982.5 per pet, per night
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 570.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 545 for adults and MXN 265 for children
  • Pet fee: MXN 982.5 per pet, per night
  • Rollaway bed fee: MXN 570.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn

Frequently asked questions

Does Holiday Inn Cuernavaca by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Holiday Inn Cuernavaca by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 982.5 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Cuernavaca by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn Cuernavaca by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Cuernavaca by IHG?

Check-out is at noon.

Where is Holiday Inn Cuernavaca by IHG located?

Located in Acapantzingo, this hotel is within 1 mi (2 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Chapultepec Ecological Park. Cuernavaca Golf Club and Plaza de Armas are also within 2 mi (3 km).

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Holiday Inn Cuernavaca by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 969 reviews
Rating 8 - Good. 311 out of 969 reviews
Rating 6 - Okay. 78 out of 969 reviews
Rating 4 - Poor. 34 out of 969 reviews
Rating 2 - Terrible. 31 out of 969 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquin P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifu hotel. Very nice stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice and clean and accesible !!!
Stayed 2 nights in Aug 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to spend the weekend
Stayed 1 night in Mar 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sss
Stayed 3 nights in Aug 2025

10/10 Excellent

Erwin

Liked: Staff & service, property conditions & facilities
Great placec
Stayed 2 nights in Dec 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a relaxed weekend
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and cleanliness.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Stayed 7 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Stayed 2 nights in May 2024

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive, the hotel is very clean and safe. Thank you for all your attention
Stayed 5 nights in Aug 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
muy comodo
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, solo que despues de la 9 de la noche no puedes salir a los alrededores por la inseguridad de la ciudad.
Stayed 1 night in Aug 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 2 nights in Aug 2025

10/10 Excellent

JORGE

Stayed 5 nights in Jul 2025

10/10 Excellent

Cintlali

Liked: Cleanliness, property conditions & facilities
Siempre !!! Me he hospedado ahí !!!
Stayed 1 night in Aug 2025

8/10 Good

Heriberto

Liked: Cleanliness
El personal no es un personal muy profesional, ni la Recepcioón, ni los que trabajan en la logística del hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

MARCELA IBET

Stayed 1 night in Jul 2025

10/10 Excellent

CLARA ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia.
Stayed 1 night in Jul 2025

10/10 Excellent

CLARA ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 2 nights in Jul 2025

10/10 Excellent

monica

Stayed 1 night in Jul 2025

8/10 Good

Dulce Yasmín

Liked: Cleanliness, amenities, property conditions & facilities
Su personal es muy amable. Las habitaciones están muy cómodas. Las áreas verdes están muy bien cuidadas.
Stayed 3 nights in Jul 2025

10/10 Excellent

Abraham

Stayed 4 nights in Jun 2025

10/10 Excellent

Abraham

Stayed 2 nights in Jun 2025

10/10 Excellent

Ma Pilar

Liked: Cleanliness, amenities, property conditions & facilities
El área de la alberca y hacia el gimnasio muy agradable
Stayed 1 night in Jun 2025