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Venue Batán Hotel & Suites

3.5 star property
Riverfront hotel with full-service spa connected to a shopping center in Cuenca

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Venue Batán Hotel & Suites

Front of property
Standard Double Room | View from property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior
Restaurant
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • BarBarBar
  • KitchenKitchenKitchen
  • GymGymGym
The price is SAR 222
Price available on 26/06/2024

Explore the area

Map
Av. 12 de Abril y Guayas, Cuenca, Azuay, 010107
  • Popular LocationCalderon Park15 min walk
  • Popular LocationNew Cathedral of Cuenca16 min walk
  • Popular LocationRío Tomebamba & Calle Larga17 min walk
  • AirportCuenca (CUE-Mariscal Lamar)18 min drive

Room options

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room

8/10 Very Good

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 39 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

10/10 Exceptional

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Kitchenette
Mini-fridge
Dishwasher
TV
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Double Room

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Kitchenette
Mini-fridge
Dishwasher
TV
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Sofa Bed

View all photos for Standard Suite

Standard Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Suite

9.3/10 Wonderful

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 52 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Similar properties

Exterior
Vaway Hotel
Breakfast included
Spa
Pet friendly
Parking included
8.8 out of 10, Excellent, (15)
The price is SAR 251
SAR 251 total
includes taxes & fees
24 Jum. II - 25 Jum. II
Vaway Hotel

About the neighborhood

Cuenca

Located in Cuenca, Venue Batán Hotel & Suites is connected to a shopping center. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those looking for area attractions can visit University of Cuenca's Orchid Garden and Cuenca Botanical Garden.
Visit our Cuenca travel guideOpens in a new window

What's nearby

  • Calderon Park - 15 min walk
  • New Cathedral of Cuenca - 16 min walk
  • Río Tomebamba & Calle Larga - 17 min walk
  • Alejandro Serrano Aguilar Stadium - 3 min drive
  • Mall del Rio - 5 min drive

Getting around

  • Unidad Nacional Tram Station - 12 min walk
  • 14n - Antonio Borrero Station - 20 min walk
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪La Fornace - ‬8 min walk
  • ‪2DOS LOUNGE DISCO - ‬3 min walk
  • ‪Café San Sebas - ‬7 min walk
  • ‪Pho Vietnamita - ‬7 min walk
  • ‪Los Molinos del Batán - ‬1 min walk

About this property

Venue Batán Hotel & Suites

Hotel connected to a shopping center
Free full breakfast, an art gallery on site, and shopping on site are just a few of the amenities provided at Venue Batán Hotel & Suites. Indulge in a manicure/pedicure, a facial, and reflexology at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and a gift shop
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and separate dining areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Heated floors, rainfall showers, and designer toiletries
  • 42-inch TVs with streaming services and premium channels
  • Wardrobes/closets, balconies, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of USD 15

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Shopping

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels
  • Streaming services

Food and drink

  • Dining room
  • Dishwasher
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop

Outdoor space

  • Balcony

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 27.20 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Venue Batan & Suites Cuenca
Venue Batán Hotel & Suites Hotel
Venue Batán Hotel & Suites Cuenca
Venue Batán Hotel & Suites Hotel Cuenca

Frequently asked questions

Is Venue Batán Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Venue Batán Hotel & Suites?

Self parking is free at this property.

What time is check-in at Venue Batán Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Venue Batán Hotel & Suites?

Check-out is at noon.

Does Venue Batán Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 27.20 per vehicle applies.

Where is Venue Batán Hotel & Suites located?

Located in the heart of Cuenca, this spa hotel is within a 10-minute walk of University of Cuenca's Orchid Garden, Museum of Extreme Art, and Casa de los Arcos Art Museum. Museum of Modern Art and Sombrero Museum are also within 15 minutes. Unidad Nacional Tram Station is 12 minutes by foot and Gran Colombia Tram Station is 17 minutes.

Venue Batán Hotel & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 44 reviews" "
Rating 8 - Good. 11 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las suites son súper espaciosas. El desayuno estuvo muy malo. Buen lugar para dormir la noche pero no escojan con desayuno.
Stayed 1 night in Mar 2024

10/10 Excellent

MANUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuenca trip
Great peaceful place to enjoy Cuenca.
Stayed 9 nights in Jan 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Clean hotel, with a sufficient breakfast. Our room was quite large with a little kitchenette and sitting area. Unfortunately the kitchens are not stock with any utensils, kitchen ware, or a coffee pot. Location was good, a short walk to the historic centre with great restaurants. For the price a good hotel to stay for a few nights
Stayed 3 nights in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The wonderful staff!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff professional, friendly and helpful. Great breakfast.
Stayed 6 nights in Aug 2023

8/10 Good

Yessica, Tampa

Traveled with group
Liked: Cleanliness, staff & service
The rooms are spacious and clean, the employees are very polite and friendly, the restaurant for the buffet breakfast is next to the Tomebamba river.
Stayed 3 nights in Jul 2023

8/10 Good

Consuelo, Iselin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Heater for the rooms
Stayed 3 nights in Jul 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Gravel parking lot!
Stayed 1 night in May 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
My room was next to the wonderful river n the sound of the river was great!
Stayed 5 nights in Apr 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, exelent staff, great breakfast, very pleasant atmosphere.
Stayed 7 nights in Jan 2023