Hotel Presidente by NASS offers English breakfast and a daily manager's reception in downtown Cuenca. Relax in the cozy library after exploring. Enjoy dinner at Los Faroles restaurant. WiFi and dry cleaning services available. Guests praise the helpful staff.
Check-in start time: 2 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Self parking fee: USD 5 per night
Nearby parking fee: USD 5 per night (656 ft away)
Crib (infant bed) fee: USD 15.0 per night
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel NASS Continental pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for USD 5 per night.
What time is check-in at Hotel NASS Continental?
Check-in start time: 2 PM; Check-in end time: 3 AM.
What time is check-out at Hotel NASS Continental?
Check-out is at noon.
Does Hotel NASS Continental provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel NASS Continental located?
Located in Downtown Cuenca, this hotel is within a 5-minute walk of Plaza Rotary Market, Calderon Park, and Civic Plaza. Church of Santo Domingo and Museum of the Canari Identity are also within 5 minutes. Luis Cordero (Hermano Miguel) Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
8.0
Location
8.2
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 42 out of 122 reviews
10 - Excellent
42
Rating 8 - Good. 39 out of 122 reviews
8 - Good
39
Rating 6 - Okay. 23 out of 122 reviews
6 - Okay
23
Rating 4 - Poor. 10 out of 122 reviews
4 - Poor
10
Rating 2 - Terrible. 8 out of 122 reviews
2 - Terrible
8
Reviews
Verified
8/10 Good
Douglas
17 February 2026
Good value comfortable and well located. Breakfast adequate in buffet presentation.
The location is fantastic, with the tramway stop right in front of the door, making it easy to get around. Just two blocks away is the main square, Calderón, which offers a vibrant atmosphere.
There are plenty of eating options just steps away, making meals very convenient. The staff at the hotel were friendly and helpful throughout my stay.
One highlight was the breakfast room on the 9th floor, where I enjoyed great views of the city while dining. It really made the experience special.
Overall, it was a wonderful stay, and I highly recommend this hotel to anyone looking for a comfortable and well-located place to stay.
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc.
Only issue was inconsistent hotwater in shower and basin
Mark
Stayed 3 nights in Feb 2023
Verified
4/10 Poor
Thelma
13 November 2025
Disliked: Cleanliness, amenities
Poor room maintenance, broken bed, broken toilet handle.
Hair on bathroom floor
Worn out towels
Very bad breakfast, cool, cheap sausage, cool eggs. We came in and had to wait for a lady to bring the food to the shaffers. shaffers not hot.
Buen lugar :), desayuno continental, excelente servicio del personal.
El ascensor es antiguo, necesita un buen mantenimiento y limpieza en el unico problema del hotel