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Hotel Norte

3.0 star property
Downtown Cuenca blends city excitement and relaxation, with coffee to enjoy while kids play and a 24-hour front desk for planning local adventures.

Choose dates to view prices

Hotel Norte, in Downtown Cuenca, offers a lively atmosphere for families. Kids love the playground and arcade room while parents enjoy in-room WiFi. Start your day with a continental breakfast, and find coffee and tea in the lobby all day.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

Free WiFi, bed sheets, wheelchair access

Standard Room, 1 Double Bed

Highlights

LED TV
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets, wheelchair access

Triple Room

Highlights

LED TV
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Free WiFi, bed sheets, wheelchair access

Quadruple Room

Highlights

LED TV
Rainfall showerhead
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 4 Twin Beds

Deluxe Single Room

Highlights

LED TV
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Downtown Cuenca, a neighborhood in Cuenca, is home to Hotel Norte. Plaza Rotary Market and San Francisco Plaza Market are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Civic Plaza and Mall del Rio. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are also worth visiting. Visit our Cuenca travel guide
Map
Mariano Cueva 11-37 y Sangurima, Cuenca, Azuay Province

What's nearby

  • Santo Domingo church at night, as seen from a rooftop on Park Calderon
    Calderon Park
    7 min walk - 0.6 km
  • Aerial View of New Cathedral in center of Cuenca, Ecuador
    New Cathedral of Cuenca
    9 min walk - 0.8 km
  • Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba
    Río Tomebamba & Calle Larga
    12 min walk - 1.0 km
  • Plaza Rotary Market
    2 min walk - 0.2 km
  • San Sebastian Plaza
    15 min walk - 1.3 km

Getting around

  • Gaspar Sangurima Tram Station
    1 min walk
  • Luis Cordero (Hermano Miguel) Station
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    9 min drive

Restaurants

  • Monte Bianco San Blas
    8 min walk
  • Restaurante Rustico
    6 min walk
  • Coffee Lovers
    4 min walk
  • Pizza House
    8 min walk
  • Bauhouse Hostel & Bar
    8 min walk

About this property

Hotel Norte

Hotel located in Downtown Cuenca
An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Norte. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Coffee/tea in the lobby, a banquet hall, and concierge services
  • Free newspapers, a 24-hour front desk, and a TV in the lobby
Room features
All guestrooms at Hotel Norte offer amenities such as free WiFi.
Extra amenities include:
  • Rainfall showers and shampoo
  • 32-inch LED TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 2.75 for adults and USD 2.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1960
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 1 and November 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per day

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 2.75 for adults and USD 2.75 for children
  • Nearby parking fee: USD 5 per night (656 ft away)
  • Pet fee: USD 5 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Hotel Norte Hotel
Hotel Norte Cuenca
Hotel Norte Hotel Cuenca

Frequently asked questions

Is Hotel Norte pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per day.

What time is check-in at Hotel Norte?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel Norte?

Check-out is at noon.

Does Hotel Norte provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Norte located?

Located in Downtown Cuenca, this hotel is steps from Civic Plaza and Plaza Rotary Market. Esqueletologia Museum and San Blas Park are also within 10 minutes. Gaspar Sangurima Tram Station is only a 2-minute walk and Terminal Terrestre Station is 12 minutes.

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Reviews

Hotel Norte Reviews

7.8

Good

8.0

Cleanliness

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, room comfort

Decent for a one night stay

The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in.
Stayed 1 night in Jun 2025

8/10 Good

MAKI

Liked: Cleanliness, property conditions & facilities, room comfort
フロントに人がおらず、ホテルに入る時も出る時も常に待たされたので、朝のチェックアウト時くらいは誰かいて欲しいと思いました。近くに市場や店がたくさんあり、バスターミナルからも徒歩圏内で良かったです。チェックイン時にテレビのリモコンを渡されましたが、電池切れで電源が入らなかったのが残念でした。
Stayed 1 night in Oct 2025

8/10 Good

Naty

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar 😊 y si volvería a hospedarme ahí
Stayed 4 nights in Dec 2024

10/10 Excellent

Wilson

Stayed 2 nights in Dec 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

8/10 Good

Alonso

Stayed 3 nights in Nov 2022