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Hotel El Conquistador

4.0 star property
International cuisine meets local art at this elegant Cuenca retreat where travelers can explore Ecuador's cultural treasures while enjoying upscale comforts

Choose dates to view prices

Hotel El Conquistador in Cuenca offers a full breakfast and an on-site art gallery. The Three Ships restaurant serves international cuisine, and the coffee shop provides a casual option. In-room WiFi keeps travelers connected, and the staff is attentive.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
The current price is SAR 320
SAR 357 total
28 May - 29 May

About this property

Hotel El Conquistador

  • Upscale hotel near Calderon Park
  • Located close to Puente Roto and University of Cuenca's Orchid Garden, Hotel El Conquistador provides free full breakfast, a free manager's reception, and an art gallery on site. The on-site restaurant, Three Ships, features international cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
  • Additional perks include:
    • An area shuttle, a 24-hour front desk, and a front-desk safe
    • Meeting rooms, a TV in the lobby, and a computer station
    • Tour/ticket assistance, wedding services, and free newspapers
  • Room features
  • All guestrooms at Hotel El Conquistador include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with rainfall showers and deep soaking tubs
    • 32-inch Smart TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and heating

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 15 per night (820 ft away)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel El Conquistador pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel El Conquistador?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hotel El Conquistador on 28 Jumada I 2026 start from SAR 320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Onsite parking is available at the property.

What time is check-in at Hotel El Conquistador?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hotel El Conquistador?

Check-out is at noon.

Where is Hotel El Conquistador located?

Located in Downtown Cuenca, this hotel is within a 15-minute walk of Calderon Park, Puente Roto, and University of Cuenca's Orchid Garden. Pumapungo Archaeological Park and Alejandro Serrano Aguilar Stadium are also within 1 mi (2 km). Luis Cordero (Hermano Miguel) Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 145 reviews
Rating 8 - Good. 44 out of 145 reviews
Rating 6 - Okay. 21 out of 145 reviews
Rating 4 - Poor. 10 out of 145 reviews
Rating 2 - Terrible. 13 out of 145 reviews

Reviews

Verified

10/10 Excellent

Lawrence

Clean rooms, excellent staff, great breakfast! I already have another reservation
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay. The room was very clean and comfortable. The people who works there are very friendly and efficient. For what I am thankful, and I will go back to stay in the hotel El Conquistador.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Pilar Natividad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy! Everything was hood. Good service. Nice place.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best
Stayed 5 nights in Mar 2024
Verified

8/10 Good

JOSE E

Liked: Cleanliness, staff & service, amenities
Clean Room / good staff / good location
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

John A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
N a
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the historic district
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

RODOLFO JACOME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Super excited
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isaac assisted us with a late check-in and was so kind and helpful. The breakfast was super!
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
Room was adequate but toilet was lacking. Breakfast was lacking with very bad coffee. Wi-Fi did not work on my second day stay .I left my prepaid room to stay at different hotel so I could make my WiFi phone calls necessary. Paid two nights, stayed one.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Nasif

They need to have a fan and a ac in the rooms please
Stayed 1 night in Apr 2025
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good mid-priced hotel

My first time staying here. Wonderful helpful staff. The location is great, in the heart of El Centro with the Tranvia at your doorstep. The breakfast was excellent with many choices both hot and cold, lots of fresh fruit. There is parking available 1/2 block away, at $14.00 per day. Strongly recommend.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
Although the location is great, the hotel needs attention. I am not sure if the staff are overworked but they were nice some days and some others no so much. The offer a safety box in the room but there was nothing secure about it, anybody can easily walk away with the whole thing. I would not stay again.
Loose mirror in the bathroom
Broken and empty soap and shampoo dispenser
The so call breakfast buffet was limited
Limited “breakfast buffet”
Stayed 5 nights in Jun 2025
Verified

4/10 Poor

Lissette

Disliked: Staff & service
They didn’t find my reservation , and gave me a double standard room , after that they took one of the beds from the room and make us sleep ( 2 tall persons) on a small bed
Verified

10/10 Excellent

irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy facil llegar, buen servicio, habitaciones limpia.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Jose Luis

Disliked: Amenities, property conditions & facilities
Una mala experiencia con la reserva en este hotel, primero que nada en el momento del check in me hicieron un cobro adicional por reservar con expedía a pesar de que la reserva estaba pagada en su totalidad previamente, me cobraron por el estacionamiento también aparte y el estacionamiento está a dos cuadras del hotel y no incluido como dice en la descripción, tuve que dejar el vehículo y regresar caminando al hotel. Me comuniqué por Mail con el hotel para cancelar los días restantes y evaluar la posibilidad de cambiar de hotel porque la habitación nada que ver con la descripción además de cobros adicionales por todo y la propiedad no me respondió nunca, no me contactaron, a pesar de expresar la mala experiencia con el hospedaje me dijeron que podían cancelar la reservación pero que no existía reembolso a pesar de todo lo que estaba mal. Entonces me tuve que quedar aquí a pesar de la pésima estancia porque de lo contrario perdía todo el dinero de la reserva más todo lo que me cobraron adicional. Yo personalmente no volvería a reservar con este hotel y les dejo la reseña para que sepan todos los inconvenientes que hubo y como absolutamente nadie se interesó por el huésped, debí leer las reseñas más detalladamente antes de reservar porque el estacionamiento es el mayor inconveniente.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

JOSE EDUARDO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La atención y habitación estuvieron bien pero en especificación pone que tienen Parqueo incluido pero el Parqueo está a dos cuadras y cobran $12,50 por día adicional
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Sep 2025
Verified

8/10 Good

GIOVANNI

Liked: Cleanliness, staff & service
Disliked: Amenities
Todo bueno. Estacionamiento N/A
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

PENOSO...

SE DEMORARON 1 HORA EN EL CHECK IN YA QUE AÚN NO TENÍAN DISPONIBLE LA HABITACIÓN. Y CUANDO ME DAN LA HABITACIÓN NO ERA LA QUE HABÍA RESERVADO. LA RECEPCIONISTA SE EXCUSO CON QUE ELLA NO SE ENCARGO DE LA RESERVA Y QUE YA TENÍAN VENDIDO TODO EL HOTEL. ANTE MI INCONFORMIDAD ME ASIGNÓ OTRA HABITACIÓN CON LAS CARACTERISTICAS QUE HABIA RESERVADO.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Isadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bien para el precio
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para unos días en el centro de Cuenca
Stayed 1 night in Apr 2025
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradó mucho el trato y hospitalidad de todo el personal. Sus habitaciones bien mantenidas y que no son frías. Su ubicación es privilegiada. Espero que sigan manteniéndose y reforzando su infraestructura!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el lugar cerca sitios turísticos.No vi estacionamiento
Stayed 2 nights in Apr 2025