رحلات استجمام في ستيتين من SAR 3,153

We stayed at the hotel for 2-nights during the weekend. I want to commend the helpful stuff at the entrance, who are always available and very helpful. The hotel is located in an excellent place, right beside the river and the old town. Very clean, the atmosphere is relaxing. We have several comments that can be improved: 1. We had a clogged sink in our hotel room. We told it to the Concierge at the lobby and wend for several hours for dinner outside the hotel. When we returned, I asked the Concierge is our sink was fixed. His reply astounded us: "I forgot", that was his reply. We were tired and a bit angry. We could not return to our room since we could not brush our teeth with a clogged sink. We had to wait in the lobby for an hour while they tried t fix the sink. They apologized and gave us free drinks. ok. An hour past, no one told us anything so I went upstairs to our room to check - it was fixed and cleaned. ok, nice, but if I hadn't checked it myself, we would have sat there at the lobby the entire night. This is NOT a 5-stars hotel service level, more like a 3-stars, at best. 2. Another concern: The breakfast buffet is terrible. It is a mess, and not in a good way. It is too crowded, handled poorly, long lines just to get an omelet. There is a nice menu on each table where you can order special dishes, but it takes a long time to get it and sometimes you don't receive the order at all, or they mixed it up. I do want to recommend their spa and pool which are superb.

We had a wonderful stay at the Mooo. The apartment exceeded our expectations (as did the bottle of sparkling wine that we got on our room upon arrival) both in size, style and comfort. The staff was pleasant and accommodating, allowing us to focus on our holiday instead of logistic practicalities. Just what we needed. The hotel is located close to the castle rather than the old town, which suited us well. The area was calm, clean and quiet. It's only a 10-15 minute walk to the old town, with a quote good assortment of cafés and restaurants nearby. The building also has a quite fascinating story. We highly recommend this hotel, especially for those who doesn't have a problem with walking and who wants to explore different breakfast cafés etc. In short, we wish our Prague-trip was longer so we could have time to try the massage, sauna etc. We would definitely consider staying here again if we revisits Prague someday.