البحث عن فنادق في Crowmarsh من SAR 291

"Room and cleanliness very good"

"The Grange 2 building should not be opened for guests during a heatwave. Before arriving I asked if they had fans/air con and I was told there would be fans in each room. We had no fan. When I called reception they seemed very frantic and said there were no additional fans to give. We had no windows either, we had a door but being on the ground floor facing the car park a lot of people were walking past the room. It was very stuffy and unpleasant. The bed was very soft and the bed...

"There was no air conditioning, and the room was extremely hot and stuffy. A member of staff told us they would provide an additional fan, so we went to reception to ask. We were told a fan would be sent to our room, but after waiting over an hour nothing arrived. When we returned to reception, we were then told that no fans were available. We were also not given any information about breakfast, including where it was served or the opening and closing times. The hotel was extremely busy due to...

"26/27th/28th, Our weekend stay was for a wedding which was amazing! I had an issue with the rooms, my fault i double booked and the reason I gave 5 stars for staff/ service was because a lady called Diana sorted everything out for me with patience and kindness ( thankyou), also the waiting staff who served the meal were excellent, the food was quick, hot and cleared the tables very quickly with a smile. My slight dissapointment came the saturday morning of the wedding day for breakfast,...

"Lovely hotel. First impressions were good on arrival with polite and friendly reception staff. Also very helpful. The room was very comfortable. The meal at night was also good. We would definitely book to stay at this hotel again"

"Rooms were clean staff really friendly and food was good"

"Bed was comfortable and breakfast very nice. Negatives - no air con on a very hot day/night and shower problematic. Couldn’t avoid getting hair wet, shower head too high to adjust and no soap in dispenser. Otherwise all good."

"Evrrything"

"Just a minor issue, not enough toiletries for two in the room. Reception staff were very helpful"

"Good food and drink. Comfortable room."

"Lack of air conditioning only let it down"

"Beautiful"

"I found everything to be above average. Good service. Enjoyed our stay."

"Great check in process. Loads of parking available. Staff were friendly and helpful"

"The fact I didn't stay there would love to know how to get my refund please"

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"Clean rooms, excellent service 👌"

"Very clean place, spacious room , staff was friendly and helpful, drinks from the bar were excellent and breakfast was great well I will stay there again. The only downside was the £5 charge for room service"