Find hotels near Crow Wood Golf Club, Glasgow from SAR 258

"I booked this hotel because of its pool, so I could swim whilst away from home. When I checked in I was informed the pool was closed. No advanced warning, no apology, no offer to use another hotel's pool. Room was okay, very basic, sachets of cheap instant coffee and a couple of teabags, no snacks or even water. Probably not the hotel's fault but the whole place was evacuated because of a fire alarm and we had to stand on the corner of a freezing cold windy street whilst the fire engines came and went one evening. Again, no apology. I came back from my conference exhausted, made my way to my hotel room to find the key didn't work, had to go back to the lobby and join an extensively long queue to have my key reactivated. Again, no apology, just a barrage of questions from a young woman who clearly thought I looked like some sort of criminal trying to break into my own hotel room, in my smart conference wear, and quizzed me relentlessly before she sneered at me and reactivated it without apology. If the staff learned to apologise for the errors that impact guests' stays, they'd land a lot easier. But this was a catalogue of errors dealt with by utterly miserable staff who haven't learned the word 'sorry' No idea what the breakfast was like as apparently it wasn't included."

"The room was a bit dusty, and the Chromecast wasn't working. I asked the staff for help, but they didn't seem particularly bothered or forthcoming. The hotel itself is lovely, though, as previous reviews have mentioned, the staff let it down a bit."

"A lovely and quiet hotel. Nice and clean also. Comfy bed and a great night’s sleep. "

"very very good as ever, it's always my top place to stay when in glasgow as it's miles above the rest and feels very welcoming, safe and clean. "

"I was woken up by the sound of loud banging at 0800 on a Saturday morning; when I asked the front desk what the noise was, they told me renovations were taking place on the 2nd floor, and that they were taking place all day, everyday (including weekends). This information was not provided to us before, during, or after we checked in, and now the hotel is telling hotels.com that we did not speak to them about it (so they can avoid paying out any form of compensation). If I could leave them zero stars, I would."

"Clean, warm, good, hair dryer sucked"

"Perfect for our requirements "

"Not a bad little place to spend a couple of nights. Worked perfectly for our needs!"