"Clean and Friendly"

"All good"

"Great location friendly staff and great complimentary biscuit on arrival."

"The staff are excellent, very helpful. The location is beautiful. Terasu restaurant was my favourite place to eat, exceptional food. The rooms are clean and spacious. Overall a wonderful hotel."

"Lovely spot, it’s the only spot I stay in Townsville! "

"Stayed for 8 nights. Room was really clean & smelled fresh. Bed & pillows were like sleeping on a cloud. Reception & housekeeping staff were very welcoming & nothing was too much trouble. Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance. Definitely recommend & would stay there again."

"Great location "

"It was in a great location, the staff were friendly and the rooms were clean having everything I needed for a comfortable stay."