"Nice enough place but clearly unprepared and understaffed for local Summer Sessions event. Reception queue and bar queue far too long and not enough fully-trained staff to deal with everyone in a timely manner. Also, paid on arrival but the full amount also STILL on hold in my account a second time a week later! Given it's already expensive for a 1 night stay, this is unacceptable, especially the week before payday! Sort it out!!!"