"Staff were very rude"

"The Moxy hotels are a bit different as the lobby is the bar and is where you check in. Staff at check in (Melissa?) was friendly and helpful and the lobby offered complimentary water as well as seating areas and games. Our room was small, but clean, but had limited storage; no dressers or closets -- just a small hanging bar. The bathroom was tiny but clean. Breakfast was quite expensive compared to other hotels we stayed at while in Scotland, but they did offer complimentary coffee until...