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"I like the cleanliness of the room and bathroom."

"Excellent"

"Room not the cleanest - tile in the bathroom needs replacing - bed spread has stains - not value for money - breakfast was good, staff pleasant and helpful"

"This is my second stay at the ROK in Kingston, Jamaica. The property was clean and well maintained and the staff very helpful. Service and food at the restaurant was excellent. The AC in the room was a bit too low/cold but could not be adjusted. Overall stay was very comfortable."

"As a Hospitality Operator at a Forbes Five-Star hotel, I notice the details—and this property exceeded my expectations. When we had a reservation issue, the General Manager and front desk team delivered outstanding guest recovery that immediately set the tone. Chef Kadian deserves a standing ovation. Every breakfast was authentic, fresh, flavorful, and unforgettable. It didn’t just meet expectations—it exceeded them. Demar, our server, made every meal even better with his warm, genuine...

"Ms Jodi and Mr Jerry were the most gracious hosts. They were only a phone call away and ready to help. They had a poster board with a list of local shopping and site seeing sites. We shopped for our groceries and cooked our own meals. Our space felt so comfortable we were able to focus on our trip without the stress of worrying about being in cramped spaces or being a bother to others. Yes, there are neighbors so the basic common neighborly courtesy applies.The neighbors and staff are also...

"The property was clean The house keeper was curious and helpful. The property is more like a bed and breakfast place in my opinion. It gives a homey vibe. I felt safe there. The breakfast was ok. Most mornings items on the menu were not available the shared living space was very hot. The shower area had a funny smell. Overall I enjoyed my stay there"

"Enjoyed my time there even though we we'd leave in the early morning and return late night. I wish the bed was bigger and that the TV worked. If was difficult for two normal sizes adults to sleep on what felt like a slightly larger than a twin size bed."

"I love how spacious the rooms are plus it comes with a lot of storage room. Rooms were cleaned everyday with fresh towels and linen replaced. The staff were mighty friendly and really helpful. I definitely recommend."

"Resturant and front desk service spectacular . Love the food there it’s some of the best . Room was clean and bed was soft all the amenities were great . My fav go to when I’m in Kingston ."

"Great place I will return"

"We had no hot water and the water came out of the system BROWN! And when the water started coming out somewhat clear it was dribbling out the faucet. They didnt provide wash rags and adequate towels. No room service, i had to go to the laundromat my self. First i had to kill big water bugs in my room and i couldn’t sleep thinking about the bugs climbing on the bed as i slept. No local TV station, just apps like youtube and netflix. The parking lot was full of fallen fruits and rotten fruits so...

"The place was very clean, the bed was comfortable and the bathroom was very modern. Loved the place!"

"I booked this property and the night before I received a regret message basically telling me that the booking was cancelled for unforeseen circumstances. Then stated I would be booked to an equally "similar unit." Long story short I fail for the scam. I agreed and was booked in a place that had nets flying around, no hot water, sliding door to balcony was shattered and I was charged a cleaning fee and service fee so the cost went up $235 more! The place wasn't even clean my socks were filthy...

"Although it does not have a shuttlebus service or guest vending machine as stated on your app, the staff were excellent, friendly, professional and helpful"