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"The water outlet of the tap of the bathtub was slightly dirty, however we did not need to use it so it was fine. Was a bit dusty in the wardrobe when open seeing some dust flying in the air, otherwise the room is perfectly cleaned. The bathroom floor was a bit slippery to walk with the hotel's slippers as we did not expect it was that smooth on the marble floor. "

"The hotel is centrally located: walking distance to both high end and affordable shopping from Seven 11 to Channel. About 2 minutes walk to Times Square which mimics the hustle and bustle of NYC (As a New Yorker, I felt at home ). I often went out at 1am to grab snacks or food, and I felt safe. Area was clean"

"We enjoyed it so much we cancelled Mandarin hotel for our third leg of the trip and rebooked :-)"

"Great central location "

"Very clean, spacious and helpful staff."

"Fantastic location from which to visit the amazing sights in and around KL made even more amazing by the Shangri-La's highly attentive staff. "

"Great hotel, convenient for mall which has numerous options for dinning and shopping, plus air condition which is needed"

"Diana at the front office is very efficient, professional and yet friendly. She made check in a breeze. Buffet breakfast is very good with a good spread of local & western choices. Will stay here again when in KL. "

"Love the location. Lots of shopping options. The pool was fantastic. The work out facilities were top notch. The views were breathtaking. "