"Not happy at all with this stay. The property feels outdated, and the rooms were not cleaned to the standard you would expect for the price being charged. The pool area is very small and also looks old and poorly maintained. What was most disappointing was arriving at check-in time only to find that our room was not ready. When we raised the issue, staff promised refunds or compensation that never materialized. It felt misleading and very frustrating. I honestly expected much better given the...

"Property was amazing and the staff very friendly! Will hopefully be back someday!"

"As soon as we arrived they helped us with bags and all other necessities! Everyone was very kind and helpful, especially bc I was with my adult special needs daughter,,,,, everyone made out stay very comfortable. Edna, the server by the pool was super nice and helpful ,, we will come back again!!!"

"”¡Una experiencia increíble de principio a fin! El hotel es hermoso, limpio y muy bien cuidado. El parque acuático fue súper divertido para toda la familia y el personal siempre fue amable y atento. Las habitaciones son cómodas y todo está pensado para que tanto niños como adultos disfruten al máximo. Sin duda, creamos recuerdos inolvidables. ¡Volveremos muy pronto! Lo recomendamos al 100%.”"

"Good"

"Nice place"

"Very clean specious room, with nice view. The staff were fenomenal! Great breakfast and delicious food at Latitud restaurant. Pool was beautiful we enjoyed."

"Clean room, staff"