"The bathroom was dated but functional. Room needed a deep clean."

"Excellent stay with the swan hotel again nice clean room and friendly staff"

"Our room with a view was clean and functional. It was showing some signs of 'old age' with a bit of plaster coming off the ceiling and dated furniture but the hotel is undergoing a lot of refurbishment and modern furniture would probably not be in keeping in an older building. The staff were very friendly and helpful. Breakfast was good as was the bar facilities. The restaurant was pleasant and the menu typical Greene King. As we visited as foot passengers via Wightlink the key factor for...

"Difficult review. On the one hand, perfect location, great view, good bed, very helpful staff and nice food. On the other hand, the room was very uncomfortable. Unbearably hot with windows that only open a crack. Very low sloped ceilings in about half the room (which was already tiny). Okay if you're under 5 foot five. At 6 foot 2 my partner hit his head several times, jarred his back ducking to avoid hitting his head and had to bend over backwards to use the toilet. The room was very...