"No doubt all the staff were very helpful and understanding, a full 10/10. Drawback number one was lack of dedicated daily housekeeping, unless specifically requested 24hours in advance. Next, no in room phone to contact reception, unless one scans a barcode to access a connection to hotel contact numbers, which is very confusing. Last major comment, since it was summer when we visited, the air-conditioning in our initial room was not working, had to change rooms, even then it was not cooling...