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"Staff were friendly "

"Conveniently located and all round friendly staff"

"Stayed 1 night in a newly refurbished room. Was excellent - just as you would hope from a Crowne Plaza. We had a drink and some chips in the bar, which was busy but well-staffed. We parked in a nearby multistorey (3 mins walk) but you can actually park at the hotel as well. No complaints at all."

"We stayed for one night. Excellent check-in and check- out. Lovely staff on the front desk. Spotless room with a great view on the 20th floor. We have stayed here in the past and hope to again."

"Great 2 day stay. Staff were helpful, breakfast was awesome, location was perfect. Only problem was the pull out bed for the 2 kids was a bit uncomfortable, but they seemed ok the 2nd night."

"Fantastic location for Arena. No complaints about the hotel perfect for an over night stay"

"Great central location, secure parking on site (although expensive at £18 for up to 24 hours), breakfast choice excellent (again, a bit pricey but we werent familiar with what was available in the area). "

"I had to be reallocated to another hotel, and it was good customer service by them too!"