"Love the concept of this place and the staff, public areas and location were all stellar. Our only caution would be that the room is SMALL -- we managed pretty well, but much bigger people might find it more challenging. We actually loved the use of hooks rather than closet -- an innovation for sure. Our only real complaint would be the bed pillows -- we each had to pile three pillows on top of each other to create one that seemed comfortable. Not the type/quality that we were used to and...