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"Clean room"

"The room we had was an expansive king suite . Itwas very clean with a comfortable bed and pillows. It was very quiet with a pool and hot tub view. The staff were exemplary and the valet parking was very quick and efficient when we took our car out, which wasnt often because the hotel is a quick walk to the plaza. I plan to stay here again soon."

"Reception was great Breakfast was very good The shuttle to the plaza was very nice too Rooms comfortable Clean-ish The caulking is old A spider here and there as well as a couple water bugs advised when checked out they’ll notify maintenance"

"Unexpected charges, they don't even know how to call them: $29 of unexpected expenses the receptionist said, then amenities then security deposit, then the manager said was going to be refunded but that never happened...... so expect the Unexpected..."

"I like the concept that the hotel offers, the rooms are comfy and everything is close."

"Expedia incorrectly indicates that self parking is offered at this property."

"Our room was never cleaned. Is it because we booked through Expedia? I always find they treat you differently when you book through Expedia. Rooms rarely get cleaned. We were out 1 day for 8 hours. Returned room not touched. Breakfast not great. For goodness sake stop with the disposable plates, cups etc. Have option for crockery. And we came back 1 day to have lunch on site. Nothing available but a snack room. Do better!"

"Property is in a great location, courtyard is very nice and quick access to the plaza and shops. Santa Fe is a really nice town and the hotel essentially located. Staff were pleasant to deal with. Rooms were a little dated, but overall stay was great."

"Need a better gym! For the people who like to workout, the gym there is only treadmills. Need more lifting equipment or cables. Other than that everything else was perfect"

"Undergoing reno and the whole vibe was pretty good. The room was average with the cleaner/chemical smell very evident upon entry. Bath was dated and tub showed signs of wear. The breakfast burrito was good but the constant reminders of 2 only and get hem while they last were a bit much. Besides the burrito and the guy watching with a tip jar it was a typical chain hotel limited offering breakfast without even oj or those fake waffles. Basically a pretty average hotel with a few touches of new...

"Classic hotel with good restaurants nearby. Shower needed some repairs"

"Nice location , spacious and clean rooms. The breakfast buffet was good. As a boutique hotel, the stay was memorable."

"Nice pool. Clean rooms. The hotel was conveniently located near the car rental return. I highly recommend this company."

"Sadly, I had high hopes for this property . Check in was smooth. We arrived to our room and when we entered the bathroom the first thing we noticed was white splatter all over the mirror. My son attempted to use the toilet and noticed dried urine all over the toilet . I phoned the front desk and they were completely unapologetic and seemed condescending, but said they would send housekeeping right up. A new room was never offered. At this point we just did not feel comfortable staying at the...

"The problem we had it was very noisy, couldn’t sleep."