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Comfort Suites Columbus West - Hilliard

2.5 star property
Suburban hotel with free breakfast and a fitness center

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Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Gym
The current price is SAR 409
SAR 483 total
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Sofa bed
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Renovated in 2015
Sofa bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
5547 Keim Cir, Columbus, OH, 43228

What's nearby

  • Hollywood Casino - 5 min drive - 7.7 km
  • Nationwide Arena - 10 min drive - 15.1 km
  • Greater Columbus Convention Center - 10 min drive - 15.5 km
  • Ohio Stadium - 13 min drive - 18.2 km
  • Ohio State University - 14 min drive - 13.3 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬13 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Hotel near Hollywood Casino
Consider a stay at Comfort Suites Columbus West - Hilliard and take advantage of free to-go breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Express check-out, a vending machine, and coffee/tea in the lobby
  • A TV in the lobby, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 71 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters, sofa beds, and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

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Exterior

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  • Breakfast included
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8.2 out of 10, Very Good, 1,005 reviews
The price is SAR 380
SAR 448 total
includes taxes & fees
7 Jul - 8 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Frequently asked questions

Does Comfort Suites Columbus West - Hilliard have a pool?

Yes, this property has an indoor pool.

Is Comfort Suites Columbus West - Hilliard pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Columbus West - Hilliard?

Self parking is free at this property.

What time is check-in at Comfort Suites Columbus West - Hilliard?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Columbus West - Hilliard?

Check-out is at 11 AM.

Where is Comfort Suites Columbus West - Hilliard located?

Situated near the airport, this hotel is within 9 mi (15 km) of Heritage Golf Club, Ohio State University, and Greater Columbus Convention Center. Nationwide Arena and Hollywood Casino are also within 9 mi (15 km).

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Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 422 out of 921 reviews
Rating 8 - Good. 317 out of 921 reviews
Rating 6 - Okay. 114 out of 921 reviews
Rating 4 - Poor. 39 out of 921 reviews
Rating 2 - Terrible. 29 out of 921 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

The staff was very friendly and my room was clean. Breakfast had a good variety, something for everyone.
Stayed 2 nights in May 2025

6/10

A lot of stores around the property the property was clean
Stayed 5 nights in Jun 2025

8/10

Quiet and easily accessible.
Stayed 1 night in May 2025

10/10

Easy to find. Room clean, people very friendly
Stayed 1 night in Jun 2025

10/10

Great stay
Stayed 1 night in Mar 2025

8/10

Clean & quiet. Reasonable price
Stayed 1 night in May 2025

10/10

Well recommended
Stayed 1 night in May 2025

8/10

I thought the property was well kept and the breakfast was solid, although not much variation. Good location, next to a lot of restaurants.
Stayed 2 nights in Apr 2025

10/10

The staff was amazing. The room was warm and roomy
Stayed 1 night in Apr 2025

8/10

Toilet seat, broken found ants in the bed and around the sink area. One of the entrance doors was not working. Had to go around to the main entrance to get in. Lights are out in the breakfast area.
Stayed 2 nights in Jun 2025

10/10

Very comfortable & friendly and met all of our travel requirements.
Stayed 2 nights in Feb 2025

10/10

Breakfast was great, beds comfortable every thing worked
Stayed 1 night in Dec 2024

8/10

Pleasant and quiet place
Stayed 1 night in Feb 2025

8/10

Clean and basic.
Stayed 1 night in Apr 2025

6/10

The room was nice, clean and comfortable. The staff was unacceptable. We were yelled at when we checked in and the breakfast wasn't set up properly in the morning when we checked out.
Stayed 1 night in Apr 2025

4/10

This property is extremely rundown for the price! $140/night is extremely overpriced for the quality of the rooms. The shower curtain rod was
Stayed 2 nights in Apr 2025

6/10

When we got to the room Got unpacked food in the refrigerator the settling down for the night. The toilet would not quit running. We tried to fix it. Then we had to get another room so we had to get everything packed back up and change rooms. Then for breakfast there was no muffins, they were out of quite a bit of stuff so was not really a breakfast. We had to go somewhere else to eat.
Stayed 1 night in May 2025

10/10

Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Stayed 2 nights in Jan 2025

8/10

Clean and comfortable
Stayed 1 night in Feb 2025

10/10

🔥
Stayed 2 nights in Feb 2025

10/10

Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

6/10

The room was very your very standard room so that wasn’t bad but the hospitality from the staff could’ve been way better. I did like how many restaurant options there were near by.
Stayed 1 night in Jan 2025

6/10

Our room has Pop corn on the floor. One roll of toilet paper emptied. Two towels in bathroom with 5 guests 2 adults and three children. How is anyone supposed to shower. Then I asked staff if they had towels. None were available due to being booked. None in the pool area. Two tissues left in tissue box. 😩 Then I was double charged for my stay? I have never been double charged for a one night stay. Staff was extremely rude when I brought it up. Next thing I knew she was gone for the day. No one knows anything. I suggest paying more at a 5 star rather than poor service.
Stayed 1 night in May 2025

10/10

Very pleased.
Stayed 1 night in Feb 2025

6/10

It was ok stains on carpet. Ice machine broke. Pool cold. Breakfast was awesome.
Stayed 2 nights in Mar 2025