10/10 Excellent
Verified traveler
2 Jum. I, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with lovely staff
Verified traveler
Stayed 2 nights in Apr 2024
Save
El Deseo Serendipity Hotel
3.5 star property
Comfortable hotel with free breakfast and 24-hour front desk
Choose dates to view prices
Photo gallery for El Deseo Serendipity Hotel
Reviews
6.0
Popular amenities
- Breakfast includedBreakfast included
- Air conditioningAir conditioning
- BarBar
- LaundryLaundry
- 24/7 front desk24/7 front desk
- HousekeepingHousekeeping
Explore the area
1 playa road, Colorado, Limon, 70206
- Tortuguero National Park5 min walk
- Tortuguero National Park Office7 min walk
- Sea Turtle Conservancy14 min walk
Room options
View all photos for Deluxe Triple Room, Multiple Beds, Non Smoking, Courtyard Area
Deluxe Triple Room, Multiple Beds, Non Smoking, Courtyard Area
- 35 sq m
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Deluxe Room
Deluxe Room
- 30 sq m
- Sleeps 2
- 1 Queen Bed and 1 Twin Bed
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About the neighborhood
Tortuguero
El Deseo Serendipity Hotel is located in Colorado. While the natural beauty of Tortuguero National Park and Tortuguero National Park Office can be enjoyed by anyone, those looking for an activity can check out Tortuguero Hill Trail.
What's nearby
- Playa Tortuguero - 1 min walk
- Tortuguero National Park - 5 min walk
- Cuatro Esquinas Island - 7 min walk
- Tortuguero National Park Office - 7 min walk
- Sea Turtle Conservancy - 14 min walk
Getting around
- Tortuquero (TTQ) - 1 min drive
Restaurants
- Miss Junie's Restaurant - 10 min walk
- El Patio de Tortuguero - 6 min walk
- Tutti’s Pizzería y Restaurante - 5 min walk
- Budda Café - 6 min walk
- Cevichera y Marisquería Chiri - 5 min walk
About this property
El Deseo Serendipity Hotel
Property highlights
At El Deseo Serendipity Hotel, you can look forward to free full breakfast, a free daily manager's reception, and a coffee shop/cafe. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and laundry facilities.
You'll also find perks like:
- A front-desk safe, a 24-hour front desk, and concierge services
- Smoke-free premises, tour/ticket assistance, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
- Hypo-allergenic bedding and pillowtop mattresses
- Bathrooms with rainfall showers and free toiletries
- Wardrobes/closets, patios, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking includes off-street options
- Offsite parking within 1 mi (USD 10 per day)
Food and drink
- Free full breakfast available daily 6:00 AM–1:00 PM
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- Coffee/tea in common area(s)
Family friendly
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Front-desk safe
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Laundry facilities
- Tour/ticket assistance
Outdoors
- Garden
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- This property does not have elevators
- Smooth flooring in room
More
- Communal living room
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Outdoor space
- Patio
More
- Desk
- Individually decorated
- Individually furnished
- Laptop-friendly workspace
- Soundproofing
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
- Offsite parking fee: USD 10 per day (1 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
El Deseo Serendipity
El Deseo Serendipity Hotel Hotel
El Deseo Serendipity Hotel Colorado
El Deseo Serendipity Hotel Hotel Colorado
Frequently asked questions
Is El Deseo Serendipity Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at El Deseo Serendipity Hotel?
Check-in start time: 11:00 AM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at El Deseo Serendipity Hotel?
Check-out is at 11:00 AM.
Where is El Deseo Serendipity Hotel located?
Situated in Colorado, this hotel is within a 5-minute walk of Playa Tortuguero and Tortuguero National Park. Cuatro Esquinas Island and Tortuguero National Park Office are also within 10 minutes.
El Deseo Serendipity Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
5.0/10
Cleanliness
7.0/10
Staff & service
2.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Benjamin
Traveled with partner
18 Saf., 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have ever made with a Hotel. Not sure if the other reviews are bought or not. We had a room with blood stains, the „booked out hotel“ was filled with 1 family, sheets weren’t washed and yellowish and we were asked to smoke crack by a homeless man in front of the Hotel. They charged 140€ for the boat pickup, after all we left after 1 day because of the condition of the room. Even though we got promised a refund we got nothing back but one night. Terrible.
Benjamin
Stayed 2 nights in Feb 2024