"Ice machine broke on 8th floor, South Tower, and cigarette butts throughout Garage First floor area. Why smoking in casino? Otherwise, 4 out 5 star venue."

"Nice place, staff is friendly and helpful."

"When we arrived there was a note beside a bell saying to ring it. So we rang the bell and waited about 5 min. Then rang it again and waited and again and waited. Then I called the hotel and the guy said he would be right there. We waited another 3-5 min. The room was clean but smelled like cigarettes. The beds were supposed to be 2 queens and they were full sized. The room was so hot it took the air conditioner the entire first night to get it cooled down. The breakfast was okay but there wasn't...

"Nice personnel, clean room and properly"

"Poor communication about reservation."