Find all hotels by Best Western in Colden, NY from SAR 409

"Heat did not work in the first room we were given. You could see day light coming in where the unit was in the wall. Staff did move us to a new room. In the 2nd room the prior guests had clearly been smoking in the bathroom as the stench lingered. The beds are on metal frames which squeaked loudly anytime you rolled over. I will say the bed was comfortable though. Road noise very loud in the front facing rooms. Would not recommend. "

"Appreciated late check-out. Comfy room"

"The building and rooms are old and dirty. The staff is okay, not so friendly. Breakfast is terrible."

"Clean room. Great staff!!"

"There was an employee during our stay who tried to steal money from us during our check in. The safety deposit was $150. I gave the employee 2 $100 bills. She took one of the $100 bills I gave her, put it in a drawer, took a $50 bill out of the drawer and put it along with my other $100 bill into an envelope. When I asked her where my other $50 for change was, she rolled her eyes, said "whatever, I don't even care." Then took the $50 bill back out of the envelope and threw it at me. She then proceeded to write down on the envelope $100 security deposit, still leaving $50 of the money I handed her unaccounted for. Granted the lady this morning when we checked out did make the money situation right but it was the sheer audacity of Ari that really threw me in a bad mood. "

"People fighting all night no sleep"

"We purposely booked this motel because we had a very early flight the next day AND we were happy to use the airport shuttle, which was very prompt, professional and protective. When our driver was pulling into the airport, he patiently waited for a good curbside parking spot and was very insistent on opening our door, etc. Motel was perfect and we slept well. We will definitely use this one again! "

"The Staff Was Quite Accommodating During My Stay"

"Nice no frills hotel for a 1 night stay. "