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"The pool was dirty"

"I simply love this hotel"

"I am not able to rate the quality of stay or the property because we were not able to stay! When we arrived for check-in we were informed that our room was no longer available. Apparently the 2 rooms that Expedia showed as remaining were "dirty" and would not be getting cleaned for occupancy, leaving us scrambling to find something else very late at night. The overnight staff was very nice and helpful in delivering this unfortunate news to us."

"The service and Internet is horrible here and the elevator was always out of service, waffle machine never worked, and the fire alarm was repeatedly triggered which also woke me and my family out of our sleep. It seemed to always be a problem during my stay."

"Very nice and comfortable stay"

"All of it"

"The room cleaning person comes at 9:30 AM on weekends and leaves Sorry note for not cleaning since room was tagged for privacy. Do you expect guests to getup early on weekends just for cleaning? The coffee in the lobby is empty at 8:30 AM. After reporting at the front desk, takes several minutes to fill it. Same with water in the front lobby. Coffee is available only in the morning not in the evening. Suite room is quite small and why was it called suite?"

"Room was good, breakfast was good, they have a variation of orange juice/guava, i wanted regular orange juice but it was still good"

"Very lovely location lots of places to walk to the pool is very nice!"

"Loved the step in shower, the soft water, and the body wash provided. Ryan was extremely helpful and went over and beyond by helping me retrieve my luggage after the cart got away from me. Was extremely disappointed that there was no microwave in my room, there was no coffee pot in my room, my fridge and iron did not work."