"The room we booked was spot on until the water failed in the bathroom, there was no water at all after a hour going back and forth talking to reception and staff they said they had found another room two floors up and we could use it's bathroom and keep our room, after some more discussion we said we would move to that room as going back and forth for the bathroom was not practical. When we got to the room it was very poor dust everywhere TV remote taped together and a TV that kept freezing...

"Clean room, polite and friendly staff. No complaints."