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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Property video
Reception
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking included
  • Housekeeping
The current price is SAR 318
SAR 382 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200

What's nearby

  • Plaza de las Americas - 3 min walk - 0.3 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Paso del Norte International Bridge - 4 min drive - 4.2 km
  • American Consulate - 10 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel near Plaza de las Americas
Located close to Hospital de la Mujer and Jaime Canales Lira Stadium, Hotel Lucerna Ciudad Juarez provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and 1 meeting room
  • An elevator, concierge services, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 138 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with premium channels
  • Balconies, heating, and daily housekeeping

Languages

English, Spanish

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  • Free WiFi
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7.6 out of 10, Good, 1,012 reviews
The price is SAR 318
SAR 356 total
includes taxes & fees
22 Jun - 23 Jun
Real Inn Ciudad Juárez by the USA Consulate

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lucerna Ciudad Juarez?

Self parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Check-out is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

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Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 603 out of 1006 reviews
Rating 8 - Good. 138 out of 1006 reviews
Rating 6 - Okay. 105 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Good place to stay.
Stayed 3 nights in Apr 2025

10/10

It’s in the strip, rooms a clean and comfortable, I would stay here again
Stayed 1 night in Feb 2025

10/10

Excellent hotel
Stayed 1 night in Mar 2025

10/10

The staff was very friendly and helpful, the rooms are clean and spacious
Stayed 1 night in Apr 2025

8/10

Excellent location, friendly staff
Stayed 1 night in Dec 2024

10/10

Pool very clean, staff very polite and helpful
Stayed 2 nights in Apr 2025

10/10

Everything was perfect
Stayed 2 nights in May 2025

8/10

The staff was really friendly. Things didn't work in our room, but once we reported they were fixed right away, muy pronto! Hotel Lucerna is located close to everything, places to eat, to shop, to downtown and close to the borderline!
Stayed 3 nights in May 2025

10/10

Service at this hotel is incredible
Stayed 1 night in Apr 2025

10/10

Would stay again
Stayed 2 nights in Jan 2025

10/10

It’s very clean the stuff. It’s really nice and I feel it safe in the hotel.
Stayed 4 nights in May 2025

10/10

Food and pool area was exceptional. The bar was reasonable but over priced. I was on tne 8th floor my room didnt have a fridge or microwave, that would have made my experience a 10 out of 10.
Stayed 8 nights in Jun 2025

10/10

Excellent service
Stayed 1 night in May 2025

8/10

Hotel is ok. Little outdated . Staff was not the friendliest
Stayed 1 night in May 2025

10/10

Lucerna never fails
Stayed 1 night in May 2025

6/10

I liked the breakfast buffet, property look nice ; But the registration desk to slow, need more help.
Stayed 1 night in May 2025

10/10

Great service like always.
Stayed 1 night in Apr 2025

4/10

Good location but all wear down. The place needs urgently a renovation. Old and smelly towels ragged down carpets plus dusty curtains is what welcomes you in the room
Stayed 2 nights in May 2025

10/10

Staff was great always very respectful
Stayed 1 night in Jan 2025

10/10

Good customer service
Stayed 1 night in Mar 2025

10/10

Good value and clean room
Stayed 1 night in Feb 2025

10/10

Staff is great and very respectful
Stayed 1 night in Dec 2024

10/10

👍
Stayed 1 night in Apr 2025

10/10

The hotel is a bit old but they make up for it in customer service. The people working there are super nice!
Stayed 2 nights in Dec 2024

2/10

There was no water they said we would have water early morning and nothing
Stayed 1 night in Jun 2025