Find hotels near Cielo Estate, Shingle Springs from SAR 326

"Dirty and look a king soap, shampoo and clean towels "

"The staff is always extremely polite, and the property is clean."

"The tv remote wasn't working. I called the front desk and he told me to pick up a new remote from the front desk. That one didn't work either. I gave up. When I checked in, there was no one at the counter for 10 minutes and no way to get anyone's attention. When the guy showed up he said he was "wandering around the hotel." He checked me in and never said one word about an extra $100 deposit he charged for "incidentals." I didn't know about it till the next morning when I saw the money being held in my account. That "incidental" charge is such bs. What a way to tell your guest "I don't trust you" right off the bat. It's gross. Many of us live paycheck to paycheck so when we are able to eke out a vacation, even for only a day, an extra $100 being held on the account is a detriment. Yes, we get it back eventually - but what if I needed it asap? It also tells me the quality of your typical guest if you have to charge people ahead of their stay. It's a terrible business practice. "

"Everything was ok besides the fact that the carpet was still wet from a previous cleaning and the heater was left on a blazing 84 degrees before I arrived."

"I was so pleasantly impressed! Everything is so clean and in order. The staff is super friendly, accommodating and professional. Easy check in. Amazing sleep. This will definitely w one of my go to places whenever I’m doing business up here. 5 stars! "

"clean room great bed bath room needs to be updated"

"Good place to stay. But paying $12 for parking is unreasonable. These suburban areas should have free parking with stay."

"The people were super nice and helpful, super polite, i wish they worked at a better hotel. The pool smelled like a dumpster and i thought we'd get an infection swimming in it."

"The hotel is in a great location. We ended up in an ada room, which was okay, but it didn't have the extra sink we'd expected (it was also an adjoining room, and the door was where the extra counter/sink/cupboards would have been). Also didn't have the comfy chair or the bench we set our luggage on. I understand how floor space is needed for wheelchairs, but I think the bench would have been helpful to someone in a wheelchair. Breakfast has enough choices, I think, for everyone to find something to eat. Buffet and dining room are both well kept and well stocked. We always love seeing Adrian! We got two rooms this time and staff were very efficient and helpful getting us close together. Our grandkids usually come our last day to swim, as it's well maintained, and nice and warm even in the winter (since it's indoors). A/C worked great, so we were comfortable in the room. All in all, we had no glitches and an great time visiting family. We'll definitely be back again!"