"First impression of the room (which was a suite). There is dust all over the vents, the thermostat was set very high as we walked in and after setting it to the lowest setting the air con doesn’t blow cold air whatsoever. The room is smaller than advertised in images online. And the ceilings are very low. Going from a 5 star manor at the start of the week to this by the end of the week was just disgusting. The room was in need of a proper deep clean, stains on the sofa. Genuinely makes me feel...