"Our stay was impacted by several service and facility issues. First, the housekeeping service level was not satisfactory. On our second day, our room was not serviced until around 4:30 PM. There were recurring shortages of basic room supplies, including paper cups and facial tissues. To make matters worse, my hair wrap, which had a faint pink color, was mistakenly taken away by housekeeping along with the hotel towels and was never found. There was a constant shortage of hot water for tea in...
"Our stay was impacted by several service and facility issues. First, the housekeeping service level was not satisfactory. On our second day, our room was not serviced until around 4:30 PM. There were recurring shortages of basic room supplies, including paper cups and facial tissues. To make matters worse, my hair wrap, which had a faint pink color, was mistakenly taken away by housekeeping along with the hotel towels and was never found. There was a constant shortage of hot water for tea in...
Wei